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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager (CRM) Exam |
| Exam Number: | 700-805 |
| Exam Price: | $80 USD (may vary by region) |
| Exam Duration: | 75 minutes |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Real Exam Qty: | 55-65 |
| Related Certifications: | Cisco Customer Success Manager Cisco Sales Certifications |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Recommended Training: | Cisco Sales Certification Learning Path Cisco Customer Success Training |
| Exam Registration: | Pearson VUE Cisco Exams Cisco Certification Exam Registration |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | No mandatory prerequisites, but familiarity with Cisco sales or customer success processes is recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams.html |
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Cisco 700-805 Exam, also known as the Cisco Renewals Manager exam, is designed for professionals who want to validate their skills and knowledge in managing the renewal process of Cisco products and services. 700-805 exam is ideal for individuals who are involved in renewing contracts, managing customer relationships, and driving business growth.
Earning the Cisco 700-805 certification can open up a range of career opportunities for IT professionals. It demonstrates a high level of expertise in managing and renewing Cisco products and services, as well as providing exceptional customer service. With this certification, candidates can pursue roles in sales, customer service, technical support, and other areas of the IT industry that require deep knowledge and understanding of Cisco's products and services.
NEW QUESTION # 140
Which three financial metrics are critical in renewing subscriptions?(Choose three)?
Answer: A,C,E
NEW QUESTION # 141
What is the main purpose of CCW-R?
Answer: C
NEW QUESTION # 142
What is the primary customer value of the Cisco Services Portfolio?
Answer: A
NEW QUESTION # 143
A customer enrolled in Lifecycle Advantage (LCA) clicks the " Notify partner to order " button in response to an automated renewal notification. How should the RM respond?
Answer: C
Explanation:
The customer's selection of "Notify partner to order" is an explicit purchase-intent signal, so the Renewals Manager should transition from passive digital nurturing into active commercial engagement. Cisco describes Lifecycle Advantage as a digital engagement platform that automates lifecycle communications while giving customers a mechanism to signal renewal intent directly to their partner. (Cisco) Cisco's Lifecycle Advantage Commerce Automation guidance is even more specific: customers can review renewal quotes online and then digitally notify partners of their intent to purchase. The configured partner commerce contact receives that notification so the commercial process can proceed. (Cisco Community) This does not mean a purchase order has already been submitted or that the renewal should simply be left to automation.
The current Cisco Renewals Manager v2.0 blueprint reinforces this interpretation. Objective 3.4 requires the RM to determine the appropriate high-touch versus digital engagement motion based on customer signals, while objective 3.5 covers facilitating commercial execution and order booking.
Option A delays engagement despite clear buying intent. Option C incorrectly assumes that clicking the button completes the transaction; Cisco notes that the traditional "notify partner to order" workflow still requires partner involvement. (Cisco Blogs) Option D unnecessarily transfers ownership rather than having the RM act on the renewal signal.
Therefore, B is the correct answer.
NEW QUESTION # 144
Which two factors drive subscription value for customers? (Choose two)
Answer: C,E
Explanation:
Two factors that drive subscription value for customers are up to date security protection and continuous access to innovation. These factors reflect the benefits that customers can gain from subscribing to Cisco products and services, such as:
Up to date security protection: Customers can enjoy the peace of mind that their networks, devices, and data are always protected from the latest threats and vulnerabilities. Cisco provides regular security updates, patches, and enhancements to its products and services, as well as proactive threat intelligence and prevention. Customers can also leverage Cisco's security portfolio, which covers the entire network from edge to cloud, and provides integrated solutions for identity, endpoint, cloud, email, web, and network security.
Continuous access to innovation: Customers can access the latest features and functionalities that Cisco delivers through its products and services, without having to purchase new hardware or software licenses. Cisco provides frequent software updates, upgrades, and releases that introduce new capabilities, improve performance, and optimize user experience. Customers can also take advantage of Cisco's innovation ecosystem, which includes partners, developers, researchers, and customers who collaborate to create cutting-edge solutions for various industries and use cases.
NEW QUESTION # 145
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