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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Topic 2: User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning - Manage user roles and admin roles |
| Topic 3: Security | 15% | - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity |
| Topic 4: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Create help channels for user support - Promote best practices and user adoption |
| Topic 5: App Administration | 10% | - Configure app permissions and settings - Manage integrations and workflows - Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration |
| Topic 6: Channel & User Group Administration | 28% | - Configure channel management policies - Implement channel naming conventions and best practices - Convert public channels to private channels - Manage default channels and required channels - Manage user groups and channel permissions |
| Topic 7: Fundamentals | 9% | - Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console |
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NEW QUESTION # 110
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)
Answer: A
Explanation:
In Slack Enterprise Grid, for workspaces set to Invite Only (especially those involving external partners), users must be explicitly invited.
According to Slack documentation:
"Invite-only workspaces require an invitation from a Workspace Admin before members can join." Because the External workspace is likely Invite Only for security reasons, the new hire must be invited to join it. Searching and seeing the workspace does not bypass the requirement.
(Reference: Slack Administration Study Guide - Workspace Visibility and Access Control)
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NEW QUESTION # 111
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message?
(Select the best answer)
Answer: B
Explanation:
Slack recommends for official, organization-wide communications:
"Create an org-wide channel (such as #announcements) where only admins and owners can post. This ensures important messages are visible to all and remain uncluttered by unrelated posts." Option B and C involve redundancy and fragmentation. Using @channel in #general (D) risks spamming and frustrating members.
(Reference: Slack Administration Study Guide - Best Practices for Org-Wide Announcements)
NEW QUESTION # 112
You've just joined the Org Admin team at your organization.
You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?
Answer: C
Explanation:
Slack's documentation on file sharing specifies:
"Enabling public file sharing allows members to create public links for files that can be shared externally outside of Slack." Public file sharing is about generating external public URLs (A), not internal sharing (B), sharing with guests (C), or Slack Connect-specific behavior (D).
(Reference: Slack Administration Study Guide - File Sharing and Public Link Management)
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NEW QUESTION # 113
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
Answer: A
Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 114
You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
Answer: C
Explanation:
Slack recommends:
"When using SCIM provisioning, admins can automate the deactivation of user accounts through the SCIM API, ensuring synchronization with identity provider (IdP) data." Deactivating manually through the Org Settings (A) is possible but less efficient and scalable. Contacting Slack via /feedback (B) is not appropriate for standard admin tasks. Deactivation is not limited to Primary Org Owners only (D).
(Reference: Slack Administration Study Guide - User Lifecycle Management with SCIM)
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NEW QUESTION # 115
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