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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: App Administration10%- Integration management
- Workflow Builder usage
- App installation and configuration
Topic 2: Workspace Administration9%- Workspace visibility and configuration
- Workspace creation and approval process
- Multi-workspace architecture design
Topic 3: Channel and User Group Administration28%- Archiving and deletion policies
- User group creation and administration
- Channel types and management
Topic 4: Fundamentals9%- Workspace and organization settings and dashboards
- Slack paid plan features
- User roles and responsibilities
Topic 5: Security15%- Security governance and compliance
- Data protection and retention policies
- Audit and monitoring
Topic 6: Enabling Slack Success15%- Adoption strategy and best practices
- Analytics and usage measurement
- Optimization and training
Topic 7: User Lifecycle Management14%- User provisioning methods
- Authentication and access control
- Guest account management

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Salesforce Certified Slack Administrator Sample Questions (Q185-Q190):

NEW QUESTION # 185
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)

Answer: D,E

Explanation:
According to Slack App Management best practices:
"Turn on app approval to restrict app installation to only those apps that have been reviewed and approved."
"Notifications about app requests should be sent to a specific Slack channel where app managers can easily review and approve or deny requests." Options A and C suggest manual, ad-hoc processes, which are not scalable or officially recommended for structured app management. Option B incorrectly describes app restrictions not tied to a formal approval process.
(Reference: Slack Administration Study Guide - App Management and Approvals)


NEW QUESTION # 186
You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

Answer: B

Explanation:
Slack domain claiming is:
"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails." Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn't block workspace creation.
(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)
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NEW QUESTION # 187
You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?

Answer: A

Explanation:
Slack recommends:
"When using SCIM provisioning, admins can automate the deactivation of user accounts through the SCIM API, ensuring synchronization with identity provider (IdP) data." Deactivating manually through the Org Settings (A) is possible but less efficient and scalable. Contacting Slack via /feedback (B) is not appropriate for standard admin tasks. Deactivation is not limited to Primary Org Owners only (D).
(Reference: Slack Administration Study Guide - User Lifecycle Management with SCIM)
-


NEW QUESTION # 188
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

Answer: A

Explanation:
Slack recommends:
"Using SCIM provisioning combined with IdP group mapping allows organizations to efficiently manage large groups of users and assign roles based on IdP groups." This way, you automate role assignment (faculty as Workspace Admins) while onboarding users. Options A and D don't promote users automatically. Option C is less efficient compared to pre-provisioning via SCIM and group mapping.
(Reference: Slack Administration Study Guide - SCIM Provisioning and IdP Group Mapping)
-


NEW QUESTION # 189
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

Answer: C

Explanation:
To balance security, culture building, and minimize admin burden, the best practice is to allow members to upload emojis with clear guidelines.
Slack documentation recommends:
"Allowing users to upload custom emoji fosters creativity and engagement. Setting clear policies and communicating acceptable use ensures that the benefits are realized while minimizing the risk." Restricting uploads entirely or centralizing all requests would hinder the cultural goal of promoting collaboration.
(Reference: Slack Administration Study Guide - Change Management and Culture Building with Slack)


NEW QUESTION # 190
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