Efficient Apple - Apple-Device-Support - Apple Device Support Exam Latest Exam Fee

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 2
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 3
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 4
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 5
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 8
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.

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Apple Device Support Exam Sample Questions (Q224-Q229):

NEW QUESTION # 224
Scenario
Antonio recently bought his iPhone 14 Pro Max. It ' s taking over an hour to charge the device to 50% using his 5W USB power adapter that came with his previous iPhone.
Why can ' t Antonio fast charge his iPhone?

Answer: B

Explanation:
Antonio can't fast charge his iPhone 14 Pro Max using his 5W USB power adapter because it doesn't support the USB Power Delivery (USB-PD) protocol that enables fast charging. To fast charge his iPhone 14 Pro Max, he needs a 20W or higher power adapter that supports USB-PD, such as the Apple 20W USB-C Power Adapter 1 or a comparable third-party adapter. With a 20W or higher power adapter, he can charge his iPhone 14 Pro Max up to 50% battery in around 30 minutes 2 . Fast charging is supported on all iPhone 14 models, as well as iPhone 13, iPhone 12, iPhone 11, iPhone SE (2nd generation), iPhone X, iPhone 8, and later models 2 . References : Apple 20W USB-C Power Adapter - Apple , Fast charge your iPhone - Apple Support


NEW QUESTION # 225
A user connected their Mac to an airport lounge's Wi-Fi, but they dismissed the sign-in dialog. They can't use the internet. Which steps should you tell them to complete so they can use the internet?

Answer: B

Explanation:
Dismissing a captive portal dialog (e.g., for public Wi-Fi) blocks internet access. Visiting captive.apple.com in a browser reopens the sign-in page.
* Option B: MDM isn't relevant for public Wi-Fi.
* Option C: IP tracking doesn't affect captive portals.
* Option D: Private Wi-Fi address doesn't fix this.
References: Apple Support - " Connect to Wi-Fi " (support.apple.com/HT202831).


NEW QUESTION # 226
Select the setting in the sidebar that you should use to turn on FileVault.

Answer:

Explanation:

Explanation:
On your Mac, choose Apple menu > System Settings, click Privacy & Security in the sidebar, then click FileVault on the right. (You may need to scroll down.) Click Turn On. You might be asked to enter your password.


NEW QUESTION # 227
Which feature isn't available with a Managed Apple Account?

Answer: A

Explanation:
A Managed Apple Account, created by organizations via Apple Business Manager or Apple School Manager, is designed for institutional use and has restricted features compared to a personal Apple Account. While Managed Apple Accounts support iCloud services like iCloud Drive and iCloud Keychain for productivity and security, they do not include access to the Health app or Health data syncing. This limitation exists because Health data is personal and not relevant to organizational management, which focuses on work- related functionality.
* Option A (iCloud Keychain) is available for password management in managed environments.
* Option B (iCloud Drive) is supported for file storage and collaboration.
* Option C (News) may be restricted in some configurations, but it's not inherently unavailable with Managed Apple Accounts.
* Option D (Health) is unavailable because it's tied to personal health tracking, not organizational use.
This is documented in Apple's "Managed Apple Accounts" guide(support.apple.com/guide/apple- business-manager), which outlines supported features as of 2025.


NEW QUESTION # 228
Which feature limits what a root user can do to macOS?

Answer: D

Explanation:
System Integrity Protection (SIP) restricts root user actions, protecting critical system files and processes from modification, even with admin privileges. Enabled by default since macOS Sierra.
* Option A: XProtect scans for malware, not limits root.
* Option B: Full Disk Access grants permissions, not restricts.
* Option D: Secure Enclave handles encryption, not root limits.
References: Apple Support - " About System Integrity Protection " (support.apple.com/HT204899).


NEW QUESTION # 229
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