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SAP C_BCSCX_2502 Exam Overview:

Certification Vendor:SAP
Exam Name:Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:C_BCSCX_2502
Exam Duration:60 minutes
Passing Score:73%
Available Languages:English
Exam Price:$500 - $700 USD
Certificate Validity Period:5 years
Real Exam Qty:30
Exam Format:Multiple Choice, Multiple Response
Related Certifications:SAP Certified Presales Consultant
SAP Certified CX Solution Advisor
Recommended Training:Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Registration:SAP Certification Hub
Sample Questions:SAP C_BCSCX_2502 Sample Questions
Exam Way:Online proctored / Onsite at SAP authorized test centers
Pre Condition:Basic knowledge of SAP Business Suite and customer experience concepts; recommended 6 months of relevant experience
Official Syllabus URL:https://learning.sap.com/certifications/sap-certified-associate-positioning-sap-business-suite-via-sap-customer-experience-solutions

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SAP C_BCSCX_2502 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 2
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 3
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q25-Q30):

NEW QUESTION # 25
Which of the following are associated with SAP Sales Cloud Version 2?
Note: There are 2 correct answers to this question.

Answer: B,C


NEW QUESTION # 26
Which SAP Customer Experience solution helps accelerate sales cycles and boost conversion rates by leveraging a powerful deal prediction engine?

Answer: D


NEW QUESTION # 27
What are the challenges faced by a Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

Answer: A,B,C


NEW QUESTION # 28
Which application would you use to execute an email campaign for a target group?

Answer: B


NEW QUESTION # 29
Your customer is looking for a solution that can be used on a mobile device to execute a guided selling process.
Which SAP Customer Experience solution would you recommend?

Answer: D


NEW QUESTION # 30
......

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