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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Ciscoโ€™s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.
Topic 2
  • Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP
  • IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Ciscoโ€™s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 3
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Ciscoโ€™s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 4
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 5
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q74-Q79):

NEW QUESTION # 74
Drag and drop the failures from the left onto the responsible devices in the MDS field-replaceable unit on the right.

Answer:

Explanation:


NEW QUESTION # 75
Which step must be performed immediately after disconnecting the network cable when replacing an SFP transceiver module?

Answer: B

Explanation:
After disconnecting the network cable from an SFP transceiver, theimmediate next step is to reinstall the dust plugsinto the optical bores. This action prevents contamination from dust or debris that can damage the optical interfaces or degrade performance.
It's important to protect the exposed optical port before handling the rest of the transceiver module. Dust plugs help maintain the integrity of the component until a new cable or module is connected.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures


NEW QUESTION # 76
What is the primary purpose of backing up the endpoint configuration prior to replacing the device?

Answer: C

Explanation:
Backing up the configuration of a network device before replacement is a critical step to ensure business continuity and minimize downtime. The primary purpose of this backup is torestore the existing settings onto the new device, ensuring that it operates identically to the one being replaced.
This process includes preserving interface configurations, routing protocols, access control lists, and other essential parameters. By restoring the backed-up configuration to the new device, network administrators can quickly reintegrate it into the network infrastructure without the need for manual reconfiguration, thereby reducing the risk of errors and service disruptions.
Options A, B, and C do not align with the primary objective of configuration backups in the context of device replacement.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures


NEW QUESTION # 77
Why is a Cisco Nexus switch typically deployed in a network?

Answer: C

Explanation:
Cisco Nexus switches are specifically designed for deployment in data centers, where they provide high-performance, low-latency switching to support modern workloads, virtualization, and cloud computing environments.
Nexus switches operate using NX-OS, a purpose-built operating system optimized for data center needs. These switches support technologies like virtual port channels (vPC), FabricPath, and Application Centric Infrastructure (ACI), which are essential for scalable and highly available data center networks.
They are not typically used in branch offices, as wireless access points, or as edge routers.


NEW QUESTION # 78
A technician must quickly identify multiple Cisco switches in a rack without powering them on. Where should the technician look for serial numbers on the device?

Answer: D

Explanation:
Theserial numberfor Cisco switches is typically found on a label located on therear panel near the power supplies. This positioning allows technicians to quickly access identification information even when the device is not powered on.
This label is essential for inventory tracking, RMA procedures, and registration for support. Serial numbers are not typically placed on the top or bottom surfaces for devices mounted in a rack, as those areas are less accessible.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware


NEW QUESTION # 79
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