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| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Topic 2: Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Topic 3: Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
| Topic 4: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Topic 5: Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
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NEW QUESTION # 42
Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?
Answer: D
Explanation:
Slack's Enterprise Key Management (EKM) provides organizations with the ability to control and revoke access to data encryption keys, ensuring protection for sensitive information such as PII (personally identifiable information).
Slack documentation states:
"Slack EKM allows customers to manage and control access to their data in Slack by using their own encryption keys. It is ideal for industries that frequently handle sensitive data such as PII, PHI, and financial information." Using unsecured mobile devices (option A) is a mobile device management issue, Azure usage (option C) is not a sole qualifier, and being in the public sector (option D) may suggest high-security needs but does not directly relate to EKM eligibility.
(Reference: Slack Administration Study Guide - Security and Compliance - Enterprise Key Management)
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NEW QUESTION # 43
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
Answer: C
Explanation:
The best practice for completed projects that may need to be referenced later is:
"Archive the public channel. Archived channels remain searchable and can be browsed for historical reference, but new posts are disabled." Deleting the channel would risk losing accessibility to discussions, and unnecessary privacy changes would confuse users.
(Reference: Slack Administration Study Guide - Channel Archiving and Searchability)
NEW QUESTION # 44
You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
Answer: B
Explanation:
Slack recommends:
"When using SCIM provisioning, admins can automate the deactivation of user accounts through the SCIM API, ensuring synchronization with identity provider (IdP) data." Deactivating manually through the Org Settings (A) is possible but less efficient and scalable. Contacting Slack via /feedback (B) is not appropriate for standard admin tasks. Deactivation is not limited to Primary Org Owners only (D).
(Reference: Slack Administration Study Guide - User Lifecycle Management with SCIM)
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NEW QUESTION # 45
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
Answer: C
Explanation:
To ensure complete preservation of message history with no ability for users to override retention settings:
"Message Retention & Deletion should be set to 'Keep everything' for public channels, private channels, and DMs, and admins should disallow users from overriding workspace-wide retention settings." Allowing overrides (Option B) would permit users to modify retention, which could lead to gaps in message history.
(Reference: Slack Administration Study Guide - Message Retention and Compliance Settings)
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NEW QUESTION # 46
What is a way to determine if an external person outside of your organization also uses Slack?
Answer: B
Explanation:
Slack Connect allows you to:
"Search for external users by entering their email address in the Slack Connect section of your sidebar to verify if their organization uses Slack." Inviting first (B) is less efficient. Asking your Workspace Owner (A) is manual. The "People" section (D) only searches internal directory members.
(Reference: Slack Administration Study Guide - Using Slack Connect Discovery)
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NEW QUESTION # 47
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