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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Agentforce AI | 8% | - AI assistant configuration - Use cases and limitations |
| Topic 2: Configuration and Setup | 15% | - User management and security - Company and org settings - Sharing model and access controls - Profile and permission sets |
| Topic 3: Workflow/Process Automation | 15% | - Approval processes - Salesforce Flow - Automation best practices |
| Topic 4: Productivity and Collaboration | 10% | - Activities, tasks, and events - Email and calendar integration - Chatter configuration |
| Topic 5: Service and Support Applications | 10% | - Knowledge and support tools - Case management - Entitlements and service contracts |
| Topic 6: Object Manager and Lightning App Builder | 20% | - Fields, relationships, and schema - Lightning App Builder and page layouts - Standard and custom objects - Lightning record pages and components |
| Topic 7: Sales and Marketing Applications | 10% | - Campaigns and products - Forecasts and sales processes - Lead and opportunity management |
| Topic 8: Data and Analytics Management | 17% | - Data validation and deduplication - Data import/export tools - Reports and dashboards - Data security and quality |
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NEW QUESTION # 164
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type.
When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?
Answer: C
Explanation:
Explanation
A validation rule is a feature that allows administrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rule can require users to select a product type or check a needs review box when saving an opportunity by using an OR function that evaluates both fields. If neither field is populated, then the validation rule will prevent users from saving records with an error message. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5
NEW QUESTION # 165
The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.
Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
Answer: D
NEW QUESTION # 166
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2 Answers
Answer: A,B
NEW QUESTION # 167
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
When using the Lead Conversion process, which two records can be Created?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
Account and contact are two records that can be created when using the lead conversion process. The lead conversion process converts a lead into an account, a contact, and optionally, an opportunity. References:
https://help.salesforce.com/s/articleView?id=sf.convert_lead.htm&type=5
NEW QUESTION # 168
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Whichtype of the field should an administrator create to accomplish this?
Answer: B
Explanation:
Explanation
A cross object formula field is a type of formula field thatreferences fields from related objects using relationships such as lookup or master-detail. It can be used to display data from one object on another object without creating another relationship or copying data. A cross object formula field can be createdon opportunity object to display data from industry field on account object using account ID lookup relationship.
A custom account field, a standard account field, or a master-detail relationship field are not types of fields that can display data from industry field on account object on opportunity page layout; they either do not exist or do not reference related objects.
References:https://help.salesforce.com/s/articleView?id=sf.cross_object_formulas.htm&type=5
NEW QUESTION # 169
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