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The CIS-ITSM Certification Exam is conducted by ServiceNow, one of the leading cloud-based platform providers for IT service management, IT operations management, and IT business management. CIS-ITSM exam is available online and can be taken from anywhere in the world. CIS-ITSM exam consists of 60 multiple-choice questions, and the duration of the exam is 90 minutes. To pass the exam, candidates must score at least 70%.

ServiceNow CIS-ITSM exam is designed to test the knowledge and expertise of individuals who are interested in implementing IT Service Management solutions using the ServiceNow platform. It is a certification that is recognized globally and is highly respected in the IT industry. Certified Implementation Specialist - IT Service Management certification demonstrates that the individual has the necessary skills and knowledge to effectively implement IT Service Management solutions using the ServiceNow platform.

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The latest ServiceNow certification CIS-ITSM exam practice questions and answers

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To be eligible for the CIS-ITSM Certification Exam, candidates must have a solid understanding of ITSM concepts and ServiceNow functionality. They should have hands-on experience with ServiceNow ITSM applications and be familiar with the ServiceNow platform. Candidates should also have a good understanding of ITIL processes and best practices, as well as experience in implementing ITSM processes in an organization.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q65-Q70):

NEW QUESTION # 65
Universal Containers wants only users from the sales department to have access to price books.
How can an administrator meet this requirement?

A. Clone all custom price books from the standard price book.
B. Create a sharing rule to share all price books to sales users.
C. Manually share each price book to the sales users' profile.
D. Set the organization-wide default for price book to Use.

Answer: D

NEW QUESTION # 66
How to modify the attributes copied from a problem into a change when creating a change from a problem?

A. Modify the UI Action script that is used to create change
B. Modify the "com.snc.change.create_from_problem.attributes" property in Change properties
C. Modify the "com.snc.change.copy_from_from.attributes" property in Change properties
D. Modify the "com.snc.problem.create_change.attributes" property in Problem properties

Answer: A

NEW QUESTION # 67
Which module to use in order to configure creating requests via email?

A. System Policy > Email > Inbound Actions
B. System Policy > Inbound Actions
C. Request Management > Email > Inbound Action
D. Request Management > Inbound Action

Answer: A

NEW QUESTION # 68
Which Catalog record field specifies who can administer its categories?

A. Editor
B. Category Owner
C. Manager
D. Admin

Answer: C

NEW QUESTION # 69
Which of the following are valid problem tasks types? (Choose all that apply.)

A. Assessment
B. General
C. Root Cause Analysis
D. Implementation
E. Investigation

Answer: B,C

NEW QUESTION # 70
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