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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Analytics & Insights	10%	- KPI measurement 1. Report on business outcomes 2. Define success metrics - Configure analytics features 1. Einstein Analytics basics 2. Sales Cloud Einstein features 3. Forecasting configuration
Customer Discovery	15%	- Determine the scope and business objectives 1. Identify key stakeholders 2. Define business requirements 3. Assess current business processes - Conduct discovery sessions 1. Document pain points and challenges 2. Capture success criteria 3. Understand sales methodology
Planning & Solution Design	25%	- Design Sales Cloud solution 1. Design opportunity management 2. Design account and contact management 3. Design lead management process - Design user adoption strategy 1. Change management 2. Training requirements - Define data model requirements 1. Custom objects design 2. Record types and page layouts 3. Field-level security
Integration & Optimization	15%	- Ongoing support and maintenance 1. User adoption monitoring 2. Release management - Performance optimization 1. Salesforce Mobile app configuration 2. Lightning Experience optimization - Integration requirements 1. Calendar integration 2. Email integration 3. Third-party integrations
Migration & Data Management	10%	- Data migration strategy 1. Data mapping 2. Data validation rules 3. Data loader configuration - Data quality management 1. Duplicate rules 2. Matching rules
Salesforce Configuration	25%	- Set up Sales Cloud features 1. Configure lead scoring 2. Set up Salesforce Engage 3. Configure Einstein Activity Capture - Implement automation 1. Flow Builder 2. Approval processes 3. Process Builder - Configure reporting and dashboards 1. Dashboard components 2. Standard and custom reports 3. Custom report types

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q69-Q74):

NEW QUESTION # 69
CORRECT TEXT
How do I report on campaign success?

Answer:

Explanation:
The
Campaign ROI Analysis Report is available through the Reportstab in the Campaign Reports folder. It calculates your campaigns' performance by return on
investment (ROI) and average cost.

NEW QUESTION # 70
Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers

A. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge.
B. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-
C. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge.
D. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity.

Answer: A,B

Explanation:
Using a validation rule on Opportunity Products can prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge. The validation rule can check the value of a custom field on the Product object that indicates whether the myTrailhead badge is required, and compare it with a custom field on the User object that tracks whether the sales rep has completed the badge. If the validation rule evaluates to true, it can display an error message and block the addition of the Product.
Using a separate price book for the Products requiring the myTrailhead badge and only sharing the price book with sales reps who have completed the badge can also validate that sales reps have completed the myTrailhead badge. The price book can contain only the Products that require the badge, and it can be shared with sales reps who have a custom field on their User record that indicates they have completed the badge.
This way, only those sales reps can access and add those Products to their Opportunities.

NEW QUESTION # 71
Which of the following describes the Forecast Category field?

A. Determines the row in your Forecast where the amount will be aggregated.
B. The numeric prediction that the revenue from an opportunitywill be realized.
C. Identifies where a deal is in relation to actually being closed.

Answer: A

NEW QUESTION # 72
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create
and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

A. Einstein Activity Capture
B. Smart Actions
C. Lightning Mobile Component

Answer: B

NEW QUESTION # 73
Northern Trail Outfitters ' (NTO) consumer business has grown to more than 500,000 contracts. NTO stores all individual contracts under a single account called 'Consumer'. Mass updates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. Which two actions should be recommended to improve performance? Choose 2 answers

A. Add an index to the account field on the contact object.
B. Remove the account assignment for all contacts.
C. Enable person accounts and migrate the contact data.
D. Ensure that no single account has more than 10,000 contacts.

Answer: C,D

NEW QUESTION # 74
......

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