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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Handle user onboarding and offboarding |
| Topic 2: Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity - Configure domain and IP restrictions - Configure security policies and compliance settings |
| Topic 3: Channel & User Group Administration | 28% | - Manage default channels and required channels - Convert public channels to private channels - Configure channel management policies - Manage user groups and channel permissions - Implement channel naming conventions and best practices |
| Topic 4: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Topic 5: Enabling Slack Success | 15% | - Create help channels for user support - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity |
| Topic 6: App Administration | 10% | - Manage app approvals and app directory - Configure app permissions and settings - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration |
| Topic 7: Fundamentals | 9% | - Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features |
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NEW QUESTION # 166
You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
Answer: B
Explanation:
Slack EKM guidelines specify:
"If sensitive information is exposed improperly (for example, shared in the wrong channel), you can revoke the encryption key, making that content permanently inaccessible." Guests (A) or contractors in Slack Connect (B) are expected collaboration contexts and do not warrant revoking keys unless data leakage happens.
(Reference: Slack Administration Study Guide - Enterprise Key Management (EKM) Operations)
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NEW QUESTION # 167
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?
Answer: D
Explanation:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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NEW QUESTION # 168
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?
Answer: D
Explanation:
Slack's recommendation for increasing adoption and productivity states:
"Connect existing tools that users are already familiar with to Slack, so they immediately see value without needing extensive new training." This approach enhances workflows and familiarity, without adding a heavy burden of learning or complex processes.
(Reference: Slack Administration Study Guide - Accelerating Slack Productivity with Integrations)
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NEW QUESTION # 169
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
Answer: C
Explanation:
Slack's best practice for controlling fragmentation of discussions is:
"Restrict who can create public and private channels to Workspace Admins and Owners to maintain governance and reduce channel sprawl." This ensures that projects stay visible in agreed-upon channels and minimizes unnecessary duplication.
(Reference: Slack Administration Study Guide - Channel Management Governance)
NEW QUESTION # 170
Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends for sensitive HR communication:
"Use a private channel to manage sensitive communications, like hiring and recruiting questions, especially when HR policies and individual discussions are involved." A public channel (A, D) risks sensitive information exposure. Org-wide channels (B) are less appropriate for targeting a specific audience like hiring managers.
(Reference: Slack Administration Study Guide - Managing Sensitive Information in Channels)
NEW QUESTION # 171
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