Microsoft MS-721 Questions - 100% Success Guaranteed [2026]

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure emergency calling policies
  • 2. Configure emergency locations
  • 3. Configure dynamic emergency calling
  • 4. Manage emergency calling licenses
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure location-based routing
  • 3. Configure call hold music
  • 4. Configure caller ID policies
  • 5. Configure call park policies
- Configure and manage PSTN connectivity
  • 1. Configure Teams Calling Plans
  • 2. Configure voice routing policies
  • 3. Configure Direct Routing
  • 4. Configure Operator Connect
  • 5. Manage SBC (Session Border Controllers)
Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure meeting templates
  • 2. Configure audio conferencing
  • 3. Configure live captions and transcription
  • 4. Configure meeting settings
  • 5. Manage meeting policies
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Configure event group roles
  • 3. Manage live event policies
  • 4. Manage attendee engagement features
- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Configure Teams Rooms accounts
  • 3. Manage Teams certified devices
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams panels
Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Plan for network bandwidth requirements
  • 3. Configure network ports and protocols
  • 4. Plan for network topology and connectivity
  • 5. Implement quality of service (QoS)
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone with PSTN connectivity
  • 3. Configure emergency calling policies
  • 4. Configure Teams Phone policies
  • 5. Plan for Teams Phone deployments
- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Plan for webinars and town halls
  • 3. Plan for Teams meetings and live events
  • 4. Configure conferencing bridges
  • 5. Configure meeting policies
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Analyze call analytics
  • 3. Monitor call quality
  • 4. Use Call Quality Dashboard (CQD)
  • 5. Monitor SBC health
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Monitor Teams Rooms health
  • 3. Analyze meeting usage reports
  • 4. Use Teams Admin Center for diagnostics
  • 5. Troubleshoot audio/video issues
- Manage compliance and security
  • 1. Configure information barriers
  • 2. Manage security and compliance for Teams Phone
  • 3. Configure retention policies for calls and meetings
  • 4. Configure compliance recording
  • 5. Configure recording policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q169-Q174):

NEW QUESTION # 169
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
* Outgoing calls must be placed only from within Canada.
* Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.

Answer:

Explanation:


NEW QUESTION # 170
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing


NEW QUESTION # 171
You are evaluating Microsoft Teams meeting features for a user named User1.
User1 is a member of the groups shown in the following table.

You export the following meeting policy for User1.

You have group policy assignments for the meeting policies as shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 172
You have a Microsoft Teams deployment.
You have two teams that have meeting room requirements as shown in the following table.

You need to recommend a meeting room solution for the teams.
What should you include in the recommendation for each team? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 173
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams.
You need to sign each 3PIP phone in to Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: C,E


NEW QUESTION # 174
......

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