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| Section | Objectives |
|---|---|
| Understand High-Velocity IT Concepts | - IT transformation - Digital products - High-velocity IT - Digital technology - Digital transformation - Digital organization |
| Contribute to Value with Digital Products | - Fast development - Assured conformance - Co-created value - Resilient operations - Valuable investments |
| Guiding Principles for High-Velocity IT | - DevOps culture - Agile methods - Lean practices - Continuous improvement - Application of ITIL guiding principles |
| Digital Product Lifecycle | - Value streams - Service value creation - ITIL operating model - Digital product lifecycle |
| High-Velocity IT Techniques and Practices | - Cloud computing - Architecture and design - Automation - Testing and validation - Security and risk management |
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질문 # 56
A financial services organization must be able to demonstrate to regulators, at any time, that its automated deployment pipeline enforces required controls.
Which high-velocity IT objective does this MOST directly support?
정답：C
설명：
Assured conformance is concerned with satisfying governance, risk, and compliance requirements. Techniques such as the DevOps audit defense toolkit embed controls into the delivery pipeline so that evidence of compliance is generated continuously and automatically, rather than through periodic manual audits.
질문 # 57
An organization has recently completed an urgent website upgrade because of customer complaints about response times. Customers are not happy with the upgrade because the new response times are not as fast as they expected they would be.
How should the 'business analysis' practice be utilized to prevent this situation from happening again?
정답：B
설명：
The business analysis practice focuses on understanding stakeholder needs, expectations, and context before solutions are defined or delivered. By systematically gathering and analysing information from customers and other stakeholders, the organization can ensure that requirements such as acceptable response times are clearly understood and accurately reflected in the solution design, preventing mismatches between delivered outcomes and customer expectations.
질문 # 58
An organization releases a new feature to five percent of its users first, monitors service behaviour and user feedback, and only then extends the release to all users.
Which type of deployment approach is this?
정답：C
설명：
A canary release exposes a change to a small subset of users or infrastructure before full rollout.
This limits the blast radius of any defect, provides live feedback on real usage, and allows rapid rollback, supporting both fast development and resilient operations.
질문 # 59
A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?
정답：B
설명：
ChatOps brings people, tools, processes, and automation together in a shared conversational platform. Because actions and their results are recorded in a common channel, situational awareness improves, knowledge is shared automatically, and an auditable record of activity is created as a by-product of normal work.
질문 # 60
What is the MOST LIKELY reason for an organization to delay a transformation to high velocity?
정답：D
설명：
The most likely reason to delay a transformation to high velocity is that the organization is not ready for a cultural change, since high-velocity IT requires new mindsets, collaboration models, and behaviors that cannot succeed without cultural readiness.
질문 # 61
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