C-BCSCX-2502 Exam Sample Questions & C-BCSCX-2502 Test Voucher

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SAP C-BCSCX-2502 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Integration Across CX Solutions and SAP Business Suite40%- Integration with SAP Business Suite / S/4HANA
  • 1. Integration points and architecture
    • 2. Use cases and business scenarios
      - Integration between CX solutions
      • 1. Consistency across customer interactions
        • 2. Efficiency and personalization benefits
          Topic 2: Articulating Value and Business Outcomes25%- Value proposition of integrated CX portfolio
          - Linking solutions to business goals
          - Demonstrating impact on customer engagement
          Topic 3: Understanding the SAP Customer Experience Portfolio35%- Unified offering for customer relationship enhancement
          - Structure and components of SAP CX portfolio
          • 1. Customer Data solutions
            • 2. Commerce solutions
              • 3. Service solutions
                • 4. Sales solutions
                  • 5. Marketing solutions

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                    SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q30-Q35):

                    NEW QUESTION # 30
                    Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

                    Answer: C


                    NEW QUESTION # 31
                    What does Clean Core mean in relation to SAP Customer Experience?

                    Answer: A


                    NEW QUESTION # 32
                    What are some of the features of SAP Commerce Cloud?
                    Note: There are 3 correct answers to this question.

                    Answer: B,C,D


                    NEW QUESTION # 33
                    What is SAP Customer Data Cloud designed to do?

                    Answer: B


                    NEW QUESTION # 34
                    Which application would you recommend to manage the customer consent and preference lifecycle?

                    Answer: B


                    NEW QUESTION # 35
                    ......

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