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Cisco Renewals Manager certification provides several benefits to IT professionals who earn it. First, it demonstrates their expertise in managing Cisco contracts and renewals, which can help them advance their careers. Second, it provides access to Cisco's extensive network of resources and support, including training, tools, and services. Finally, it validates their skills and knowledge, giving them the confidence to tackle complex challenges related to Cisco contracts and renewals.
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The Cisco 700-805 exam tests the candidates’ knowledge on various topics such as Cisco’s renewals management process, customer lifecycle management, customer success, and technology adoption. 700-805 exam also assesses the candidates’ ability to leverage data analytics to identify opportunities for renewals and customer success.
NEW QUESTION # 102
Which detail is provided in the scorecard by using the Total Program View tool?
Answer: C
Explanation:
According to the Total Program View (TPV) User Guide1, the scorecard is a dashboard that provides a summary of the partner's performance across different programs and metrics. One of the metrics that is provided in the scorecard is the renewal rate, which is defined as:
* The percentage of recurring revenue that is retained or renewed within a defined time period (usually
90, 180, or 365 days)
* A key indicator of customer satisfaction, retention, and loyalty
* A factor that affects the partner's incentives and rebates
References: 1: TPV User Guide - Cisco
NEW QUESTION # 103
Which statement best summarizes the intended outcome of the Success Plan?
Answer: B
Explanation:
the Success Plan is:
* A document that outlines the customer's goals, challenges, desired outcomes, and success metrics
* A collaborative effort between Cisco, partners, and customers to align on the customer's vision and strategy
* A roadmap that guides the customer through the lifecycle stages of plan, build, adopt, and renew
* A development of a customer-centric view for achieving value from their portfolio References: 1: Success Plan - Cisco
NEW QUESTION # 104
During the Adopt stage, a CSM flags a persistent technical barrier preventing a customer from activating key features. What is the RM ' s primary responsibility in response to this signal?
Answer: C
Explanation:
A persistent technical barrier during the Adopt stage is an early-warning indicator that may reduce adoption, value realization, and ultimately the customer ' s propensity to renew. The Renewals Manager ' s primary responsibility is therefore to capture the issue as a renewal risk, maintain visibility of it, and track its mitigation and potential impact on the renewal.
Cisco ' s current Renewals Manager v2.0 blueprint explicitly requires RMs to categorize renewal risks- including Technical risks-based on early-warning indicators and to evaluate mitigation strategies for identified risks. This establishes risk identification and tracking as a core RM responsibility rather than direct ownership of technical remediation. (Cisco Learning Content) The CSM, by contrast, is responsible for driving adoption and identifying and removing adoption barriers.
Cisco describes the CSM role as developing adoption approaches, interpreting usage data, and identifying adoption barriers and actions required to remove them. (Cisco) Option A is premature because a technical issue does not automatically justify stopping a renewal. Option B is incorrect because waiting until T-90 allows an identified risk to deteriorate. Option C improperly transfers technical-remediation ownership to the RM.
Cisco ' s lifecycle model emphasizes collaboration among CSM, Sales, Technical, and Renewals functions, with Renewals specifically involved in coordinated risk mitigation. (Cisco Community) Therefore, the RM should log and actively track the technical barrier as a renewal risk, making D correct.
NEW QUESTION # 105
Which group of products are enterprise networking products?
Answer: C
NEW QUESTION # 106
What is the ATR on a $10, 000 one year recuring revenue contract?
Answer: A
Explanation:
ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations
NEW QUESTION # 107
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