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ATD CPTD Exam Syllabus Topics:

Section	Objectives
Talent Development Capability Model Domains	- Personal Capability 1. Communication 2. Interpersonal Skills 3. Emotional Intelligence and Decision Making - Professional Capability 1. Evaluating Learning Impact 2. Learning Technologies 3. Instructional Design 4. Training Delivery and Facilitation 5. Career and Leadership Development - Organizational Capability 1. Talent Strategy Alignment 2. Managing Learning Programs 3. Change Management 4. Knowledge Management 5. Performance Improvement

Section

Objectives

Talent Development Capability Model Domains

- Personal Capability

1. Communication
2. Interpersonal Skills
3. Emotional Intelligence and Decision Making

- Professional Capability

1. Evaluating Learning Impact
2. Learning Technologies
3. Instructional Design
4. Training Delivery and Facilitation
5. Career and Leadership Development

- Organizational Capability

1. Talent Strategy Alignment
2. Managing Learning Programs
3. Change Management
4. Knowledge Management
5. Performance Improvement

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ATD The Certified Professional in Talent Development Sample Questions (Q35-Q40):

NEW QUESTION # 35
Which is a direct result of providing good navigation for participants in an e-learning environment?

A. Measuring the return on investment (ROI) of the training program
B. Receiving regular feedback on the participants' performance
C. Understanding the logic behind the chosen learning intervention
D. Controlling the participants' learning environment

Answer: B

NEW QUESTION # 36
An employee meets with a manager and indicates an interest in moving into a different department to prepare for a higher-level position. Currently, no openings are available. Which is the most effective solution for the manager to recommend?

A. Seek a coach
B. Enter into a mentoring relationship
C. Meet with a career counselor
D. Create a training plan

Answer: B

NEW QUESTION # 37
A call center manager requests refresher training for customer service representatives because the average call length has increased significantly. The manager claims nothing has changed except the return policy. Which action by a talent development professional best exemplifies taking a systems-thinking approach to this request?

A. Review the new workflow for processing returns and design the appropriate content for the refresher training
B. Implement refresher training for representatives with the longest call times to ensure they understand the return policy process
C. Design training as requested by the call center manager in order to be a valued business partner
D. Consider possible causes and test the manager's assumptions about the return policy to see if the gap is skills-based

Answer: D

Explanation:
Systems Thinking Best Practices(CPTD Outline) emphasize: "Question assumptions, identify interdependencies, and seek root causes rather than assuming the problem is training-related".
Critical evaluation before solutioning is essential.
Reference:CPTD Detailed Content Outline, Systems Thinking.

NEW QUESTION # 38
A claims employee at an insurance company is transferred to the talent development (TD) department. This new TD team member has previously delivered departmental on-the-job training on an informal basis, but does not have any formal TD training. A TD manager has been assigned to help the new TD team member develop TD skills.
What should the TD manager do?

A. Provide the new TD team member with a copy of the company's organization chart
B. Arrange for the new TD team member to observe training events delivered by experienced TD team members
C. Have the new TD team member perform a TD skills self-evaluation
D. Work with the new TD team member to create a TD skills development plan
E. Schedule progress meetings with the new TD team member for every three months
F. Provide the new TD team member with the TD department's standard career development plan
G. Assign responsibility for the next scheduled training to the new TD team member
H. Provide the new TD team member with samples of TD department work products
I. Have the new TD team member complete the TD department's skills assessment
J. Hold a meeting to introduce the new TD team member to the TD department

Answer: B

NEW QUESTION # 39
A talent development (TD) professional is one of several people from different departments that are assigned to a project. The purpose is to design a solution to an issue that occurs often among new hires. What kind of project will the TD professional be participating in?

A. Facilitated design
B. Delphi analysis
C. Consultative inquiry
D. Action research

Answer: A

NEW QUESTION # 40
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