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| Section | Objectives |
|---|---|
| Renewal Sales Process | - Forecasting and pipeline management - Renewal opportunity management |
| Commercial and Contract Fundamentals | - Contract terms and compliance basics - Renewal pricing and discount structures |
| Renewals and Subscription Lifecycle | - Cisco subscription models and licensing basics - Renewal lifecycle stages and timelines |
| Customer Success and Value Realization | - Value tracking and expansion opportunities - Customer adoption and success planning |
| Cisco Tools and Platforms | - Partner and quoting systems - Cisco ordering and subscription management tools |
It is similar to the 700-805 desktop-based software, with all the elements of the desktop practice exam. This mock exam can be accessed from any browser and does not require installation. The Cisco 700-805 questions in the mock test are the same as those in the real exam. And candidates will be able to take the web-based Cisco 700-805 Practice Test immediately through any operating system and browsers.
NEW QUESTION # 137
An RM is coordinating a complex EA renewal. The Operations team needs to know when the quote is approved so they can prepare for order submission, but they do not actively participate in the pricing strategy.
Which role should the RM assign to the Operations team according to the RACI framework?
Answer: C
Explanation:
Under the RACI framework, a stakeholder is classified as Informed when that stakeholder must receive status updates or decision outcomes but does not directly perform the activity, approve it, or provide substantive input into the decision itself. That description exactly matches the Operations team in this scenario.
The Operations team needs visibility when the renewal quote receives approval because that event enables them to prepare for the subsequent order-submission and booking activities. However, the scenario explicitly states that Operations does not participate in the pricing strategy. Therefore, Operations should be kept informed of the quote ' s approval status rather than designated Responsible, Accountable, or Consulted for pricing.
Cisco ' s Renewals Manager v2.0 framework emphasizes use of RACI to establish clear ownership and prevent renewal execution gaps across Sales, Customer Success, Renewals, Technical, and Operations. For complex EA renewals, accurate role assignment is particularly important because multiple commercial and operational dependencies must move sequentially.
Option A is incorrect because accountability for commercial strategy belongs with the appropriate sales
/commercial owner. Option B would require Operations to provide input before pricing decisions are made, which the scenario excludes. Option C assigns execution ownership for quote creation, which is also not stated.
Operations only requires the finalized approval information so it can prepare its downstream tasks. Therefore, its RACI designation is Informed, making D correct.
NEW QUESTION # 138
What support should an RM take from the CSM?
Answer: A
Explanation:
Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment Provide feedback and insights on customer health, satisfaction, and adoption
NEW QUESTION # 139
A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?
Answer: D
NEW QUESTION # 140
What is the Cisco Services Partner Program (CSPP) objective?
Answer: B
NEW QUESTION # 141
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
Answer: B,D
NEW QUESTION # 142
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