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| Section | Weight | Objectives |
|---|---|---|
| ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing leadership commitment - Auditing risk assessment and treatment processes - Continual improvement processes - Auditing control selection and implementation (Annex A) - Auditing organizational structure and roles - Auditing the context of the organization - Measuring, monitoring, and reporting ISMS performance |
| Audit Principles and Audit Process | 20% | - Audit types and stages ( initiation, planning, execution, reporting) - Audit scope and objectives - Audit sampling methodology - Audit evidence collection techniques - Risk-based audit approach |
| Certification and Accreditation Framework | 15% | - Audit report preparation and documentation - Surveillance and re-certification audits - Certification decision process - ISO/IEC 17021-1 requirements for certification bodies - Principles of certification bodies |
| Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Regulatory and legal considerations in information security - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 - Fundamental principles and concepts of information security |
| Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Audit follow-up and corrective action verification - Audit communication strategies - Conflict resolution during audits - Leading an audit team - Managing audit relationships with audited parties |
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NEW QUESTION # 214
You are performing an ISMS audit at a European-based residential
nursing home called ABC that provides healthcare services. You find all nursing home residents wear an electronic wristband for monitoring their location, heartbeat, and blood pressure always. You learned that the electronic wristband automatically uploads all data to the artificial intelligence (AI) cloud server for healthcare monitoring and analysis by healthcare staff.
The next step in your audit plan is to verify that the information security policy and objectives have been established by top management.
During the audit, you found the following audit evidence.
Match the audit evidence to the corresponding requirement in ISO/IEC 27001:2022.
Answer:
Explanation:
NEW QUESTION # 215
During a Stage 1 audit opening meeting, the Management System Representative (MSR) asks to extend the audit scope to include a new site overseas which they have expanded into since the certification application was made.
Select two options for how the auditor should respond.
Answer: D,F
Explanation:
The correct options for how the auditor should respond are:
* A. Advise the MSR that an extension of the scope may be incorporated but will have to go through established procedures
* D. Determine whether the Management System covers the processes at the new site and, if so, proceed with the audit These options are consistent with the ISO/IEC 27006:2015 standard, which states that any changes to the scope of certification should be notified by the client to the certification body, and that the certification body should evaluate and decide on these changes in accordance with its procedures1. The auditor should also verify that the ISMS is implemented and maintained at all sites included in the scope of certification1.
The other options are not appropriate for how the auditor should respond, because:
* B. Advise the MSR that the audit scope has been determined based on their initial application so the audit has to proceed as planned: This option is too rigid and does not allow for any flexibility or adaptation to the client's situation. The auditor should be open to consider any changes to the scope of certification that may have occurred since the initial application, as long as they are properly notified and evaluated by the certification body.
* C. Suggest that the MSR cancels the audit contract and reapplies for the new situation: This option is too drastic and unnecessary, as it would cause delays and costs for both the client and the certification body.
The auditor should not suggest that the client cancels the audit contract, but rather that they follow the established procedures for requesting and approving an extension of the scope of certification.
* E. Advise the MSR that, within the existing scope, the new work area can be included without any problem: This option is too lenient and does not ensure that the new work area meets the requirements
* of ISO/IEC 27001 and the ISMS. The auditor should not assume that the new work area can be included within the existing scope without any problem, but rather that they need to verify that the ISMS is implemented and maintained at the new site, and that any changes to the scope of certification are approved by the certification body.
* F. Confirm that the auditor will advise the auditee that the audit scope will be revised to include the new work area: This option is too presumptuous and does not respect the authority of the certification body.
The auditor should not confirm that they will revise the audit scope to include the new work area, but rather that they will advise the certification body of the client's request for an extension of the scope of certification, and wait for their decision.
NEW QUESTION # 216
Your organisation is currently seeking ISO/IEC27001:2022 certification. You have just qualified as an Internal ISMS auditor and the ICT Manager wants to use your newly acquired knowledge to assist him with the design of an information security incident management process.
He identifies the following stages in his planned process and asks you to confirm which order they should appear in.
Answer:
Explanation:
Explanation
Step 1 = Incident logging Step 2 = Incident categorisation Step 3 = Incident prioritisation Step 4 = Incident assignment Step 5 = Task creation and management Step 6 = SLA management and escalation Step 7 = Incident resolution Step 8 = Incident closure The order of the stages in the information security incident management process should follow a logical sequence that ensures a quick, effective, and orderly response to the incidents, events, and weaknesses. The order should also be consistent with the best practices and guidance provided by ISO/IEC 27001:2022 and ISO/IEC 27035:2022. Therefore, the following order is suggested:
Step 1 = Incident logging: This step involves recording the details of the potential incident, event, or weakness, such as the date, time, source, description, impact, and reporter. This step is important to provide a traceable record of the incident and to facilitate the subsequent analysis and response. This step is related to control A.16.1.1 of ISO/IEC 27001:2022, which requires the organization to establish responsibilities and procedures for the management of information security incidents, events, and weaknesses. This step is also related to clause 6.2 of ISO/IEC 27035:2022, which provides guidance on how to log the incidents, events, and weaknesses.
Step 2 = Incident categorisation: This step involves determining the type and nature of the incident, event, or weakness, such as whether it is a hardware issue, network issue, or software issue. This step is important to classify the incident and to assign it to the appropriate resolver or team. This step is related to control A.16.1.2 of ISO/IEC 27001:2022, which requires the organization to report information security events and weaknesses as quickly as possible through appropriate management channels. This step is also related to clause 6.3 of ISO/IEC 27035:2022, which provides guidance on how to categorize the incidents, events, and weaknesses.
Step 3 = Incident prioritisation: This step involves assessing the severity and urgency of the incident, event, or weakness, and classifying it as critical, high, medium, or low. This step is important to prioritize the incident and to allocate the necessary resources and time for the response. This step is related to control A.16.1.3 of ISO/IEC 27001:2022, which requires the organization to assess and prioritize information security events and weaknesses in accordance with the defined criteria. This step is also related to clause 6.4 of ISO/IEC 27035:2022, which provides guidance on how to prioritize the incidents, events, and weaknesses.
Step 4 = Incident assignment: This step involves passing the incident, event, or weakness to the individual or team who is best suited to resolve it, based on their skills, knowledge, and availability.
This step is important to ensure that the incident is handled by the right person or team and to avoid delays or confusion. This step is related to control A.16.1.4 of ISO/IEC 27001:2022, which requires the organization to respond to information security events and weaknesses in a timely manner, according to the agreed procedures. This step is also related to clause 6.5 of ISO/IEC 27035:2022, which provides guidance on how to assign the incidents, events, and weaknesses.
Step 5 = Task creation and management: This step involves identifying and coordinating the work needed to resolve the incident, event, or weakness, such as performing root cause analysis, testing solutions, implementing changes, and documenting actions. This step is important to ensure that the incident is resolved effectively and efficiently, and that the actions are tracked and controlled. This step is related to control A.16.1.5 of ISO/IEC 27001:2022, which requires the organization to apply lessons learned from information security events and weaknesses to take corrective and preventive actions. This step is also related to clause 6.6 of ISO/IEC 27035:2022, which provides guidance on how to create and manage the tasks for the incidents, events, and weaknesses.
Step 6 = SLA management and escalation: This step involves ensuring that any service level agreements (SLAs) are adhered to while the resolution is being implemented, and that the incident is escalated to a higher level of authority or support if a breach looks likely or occurs. This step is important to ensure that the incident is resolved within the agreed time frame and quality, and that any deviations or issues are communicated and addressed. This step is related to control A.16.1.6 of ISO/IEC 27001:2022, which requires the organization to communicate information security events and weaknesses to the relevant internal and external parties, as appropriate. This step is also related to clause 6.7 of ISO/IEC
27035:2022, which provides guidance on how to manage the SLAs and escalations for the incidents, events, and weaknesses.
Step 7 = Incident resolution: This step involves applying a temporary workaround or a permanent solution to resolve the incident, event, or weakness, and restoring the normal operation of the information and information processing facilities. This step is important to ensure that the incident is resolved completely and satisfactorily, and that the information security is restored to the desired level.
This step is related to control A.16.1.7 of ISO/IEC 27001:2022, which requires the organization to identify the cause of information security events and weaknesses, and to take actions to prevent their recurrence or occurrence. This step is also related to clause 6.8 of ISO/IEC 27035:2022, which provides guidance on how to resolve the incidents, events, and weaknesses.
Step 8 = Incident closure: This step involves closing the incident, event, or weakness, after verifying that it has been resolved satisfactorily, and that all the actions have been completed and documented.
This step is important to ensure that the incident is formally closed and that no further actions are required. This step is related to control A.16.1.8 of ISO/IEC 27001:2022, which requires the organization to collect evidence and document the information security events and weaknesses, and the actions taken. This step is also related to clause 6.9 of ISO/IEC 27035:2022, which provides guidance on how to close the incidents, events, and weaknesses.
References:
ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements1 PECB Candidate Handbook ISO/IEC 27001 Lead Auditor2 ISO 27001:2022 Lead Auditor - PECB3 ISO 27001:2022 certified ISMS lead auditor - Jisc4 ISO/IEC 27001:2022 Lead Auditor Transition Training Course5 ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy6 ISO/IEC 27035:2022, Information technology - Security techniques - Information security incident management
NEW QUESTION # 217
You are performing an ISO 27001 ISMS surveillance audit at a residential nursing home, ABC Healthcare Services. ABC uses a healthcare mobile app designed and maintained by a supplier, WeCare, to monitor residents' well-being. During the audit, you learn that 90% erf the residents' family members regularly receive medical device advertisements from WeCare, by email and SMS once a week. The service agreement between ABC and WeCare prohibits the supplier from using residents' personal data. ABC has received many complaints from residents and their family members.
The Service Manager says that the complaints were investigated as an information security incident which found that they were justified. Corrective actions have been planned and implemented according to the nonconformity and corrective action management procedure.
You write a nonconformity "ABC failed to comply with information security control A.5.34 (Privacy and protection of PII) relating to the personal data of residents' and their family members. A supplier, WeCare, used residents' personal information to send advertisements to family members" Select three options of the corrections and corrective actions listed that you would expect ABC to make in response to the nonconformity
Answer: B,D,F
Explanation:
Explanation
According to the ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) course, the following corrections and corrective actions are expected from ABC in response to the nonconformity:
* B. The Service Manager provides evidence of analysis of the cause of nonconformity and how the ABC evaluates the effectiveness of implemented corrective actions. This is part of the requirement of clause
10.1 of ISO/IEC 27001:2022, which states that the organization shall determine the causes of nonconformities and evaluate the need for action to ensure that they do not recur or occur elsewhere12.
The organization shall also evaluate the effectiveness of any corrective actions taken12.
* F. ABC identifies and checks compliance with all applicable legislation and contractual requirements involving third parties. This is part of the requirement of clause 4.2 of ISO/IEC 27001:2022, which states that the organization shall determine the external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcome(s) of its information security management system12. This includes the legal and contractual requirements related to the information security aspects of the organization's activities, products and services12.
* G. The Service Manager implements the corrective actions and Customer Service Representatives evaluate the effectiveness of implemented corrective actions. This is part of the requirement of clause
10.1 of ISO/IEC 27001:2022, which states that the organization shall implement any action needed and retain documented information as evidence of the results of any action taken12. The organization shall also monitor, measure, analyze and evaluate the information security performance and the effectiveness of the information security management system12.
References:
* 1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) course, CQI and IRCA Certified Training, 1
* 2: ISO/IEC 27001 Lead Auditor Training Course, PECB, 2
NEW QUESTION # 218
What type of system ensures a coherent Information Security organisation?
Answer: A
Explanation:
Explanation
An Information Security Management System (ISMS) is a systematic approach to managing the security of information assets within an organization. It includes the policies, processes, and controls that address the risks and opportunities related to information security. An ISMS is based on the Plan-Do-Check-Act (PDCA) cycle, which consists of four phases: establishment, implementation, operation, and maintenance. Therefore, an ISMS is set up in the following order: establishment, implementation, operation, maintenance. References: ISO/IEC 27000:2022, clause 3.24; ISO/IEC 27001:2022, clause 4.
NEW QUESTION # 219
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