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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Automation	15%	- Process Automation 1. Flow Builder, approval processes 2. Email alerts, field updates, tasks
Sales and Marketing Applications	10%	- Sales Cloud features 1. Opportunity management, stages, products, price books 2. Lead management, conversion, assignment rules - Marketing tools 1. Campaigns, campaign influence 2. Marketing automation capabilities
Object Manager and Lightning App Builder	15%	- Lightning App Builder 1. Custom Lightning pages and components 2. App navigation and customization - Object customization 1. Page layouts, record types, business processes 2. Standard and custom objects, fields, relationships
Service and Support Applications	10%	- Case management 1. Support processes and entitlements 2. Cases, queues, assignment rules, escalation rules - Knowledge and Communities 1. Knowledge base setup and usage 2. Community configuration and access
Agentforce AI	8%	- AI capabilities 1. Agentforce setup and configuration 2. AI features and usage guidelines
Data and Analytics Management	17%	- Data management 1. Data validation and quality tools 2. Import, update, export, mass delete, backup - Reports and dashboards 1. Dashboard components and sharing 2. Report types, creation, customization
Productivity and Collaboration	10%	- Activity management 1. Tasks, events, calendars - Mobile and integrations 1. Salesforce Mobile App capabilities 2. AppExchange and third-party integrations - Chatter 1. Feeds, groups, collaboration features
Configuration and Setup	15%	- User interface configuration 1. Declarative customization options 2. Navigation and global settings - Company settings 1. Default settings and organizational structure 2. Fiscal year, business hours, currency management - Security and access 1. Profiles, permission sets, roles and sharing rules 2. Password policies and login access

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Salesforce Certified Administrator Sample Questions (Q89-Q94):

NEW QUESTION # 89
Use ____________ to filter or segment picklist values based on the user's profile.

A. Field Level Security
B. User Profiles
C. Business Processes
D. Record Types
E. Role Hierarchy

Answer: D

Explanation:
Section: Volume A

NEW QUESTION # 90
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options

A. Currency Locale
B. Login Hours
C. Password Policy
D. Default Language

Answer: A,D

NEW QUESTION # 91
Which is a capability of a campaign? Choose 2 answers MMM

A. Track the number of business accounts related to a campaign
B. Update the campaign member status of a lead using the manage campaign members feature
C. Add campaign members to other related campaigns using an Apex trigger
D. Convert leads to contacts from the campaign record

Answer: B,C

NEW QUESTION # 92
Formula and roll-up summary fields are included in backup exports

A. False
B. True

Answer: A

NEW QUESTION # 93
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?

A. Make the Account Revenue field required on the page layout.
B. Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
C. Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum
D. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.

Answer: D

Explanation:
A validation rule is a tool that allows administrators to enforce data quality and integrity by preventing users from saving records that do not meet certain criteria or conditions. For example, a validation rule can display an error message if a user enters an invalid value in a field. In this case, the administrator can create a validation rule on the account object that displays an error if the account annual revenue field is below 0 or greater than 100 billion. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5

NEW QUESTION # 94
......

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