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PMI PMP Exam Syllabus Topics:

Section	Weight	Objectives
Business Environment (Business Environment Domain)	8%	- Project Governance 1. Define escalation paths and decision-making authority 2. Ensure alignment between project and organizational strategy 3. Determine appropriate project governance structure - Organizational Strategy 1. Analyze project alignment with organizational goals 2. Support organizational change management 3. Evaluate project benefits and value - Compliance and Regulations 1. Assess project compliance requirements 2. Identify legal and regulatory constraints 3. Implement compliance monitoring mechanisms
Process (Process Domain)	50%	- Project Integration 1. Handle project changes 2. Coordinate all project knowledge areas 3. Manage project closeout 4. Manage project integration - Budget and Cost Management 1. Monitor and control project costs 2. Develop and maintain project budget 3. Analyze budget variances and take corrective action - Risk and Opportunity Management 1. Develop risk response strategies 2. Identify project risks 3. Implement risk responses 4. Analyze and prioritize risks 5. Monitor and control risks - Agile and Hybrid Approaches 1. Manage project iterations and sprints 2. Apply agile frameworks and methodologies 3. Use hybrid approaches (predictive + agile) 4. Adapt project approach based on feedback - Planning and Scheduling 1. Create project charter 2. Sequence activities using appropriate methodology 3. Develop schedule baseline 4. Estimate activity duration and resource requirements 5. Develop and maintain WBS 6. Develop project management plan - Executing and Delivery 1. Manage scope and scope baseline 2. Manage quality assurance and quality control 3. Manage deliverables according to plan 4. Manage resources and material procurement 5. Manage project activities
People (People Domain)	42%	- Team Performance 1. Develop team member competencies 2. Assess team member skills and competencies 3. Recognize and reward high performance 4. Evaluate team and stakeholder performance - Stakeholder Engagement 1. Manage stakeholder engagement 2. Classify stakeholder requirements and expectations 3. Develop stakeholder communication strategies 4. Analyze stakeholder influence and impact - Build a High-Performing Team 1. Facilitate team cohesion 2. Establish team ground rules 3. Develop team capabilities 4. Establish team accountability mechanisms 5. Develop team charter and norms - Lead a Team 1. Teach and mentor team members 2. Empower team members 3. Support diversity and inclusion 4. Set a clear vision and mission 5. Motivate and inspire team members - Manage Conflict 1. Interpret conflict source and stakeholder perspectives 2. Analyze conflict resolution approaches 3. Evaluate, negotiate, and implement conflict resolution solutions

Section

Weight

Objectives

Business Environment (Business Environment Domain)

- Project Governance

1. Define escalation paths and decision-making authority
2. Ensure alignment between project and organizational strategy
3. Determine appropriate project governance structure

- Organizational Strategy

1. Analyze project alignment with organizational goals
2. Support organizational change management
3. Evaluate project benefits and value

- Compliance and Regulations

1. Assess project compliance requirements
2. Identify legal and regulatory constraints
3. Implement compliance monitoring mechanisms

Process (Process Domain)

50%

- Project Integration

1. Handle project changes
2. Coordinate all project knowledge areas
3. Manage project closeout
4. Manage project integration

- Budget and Cost Management

1. Monitor and control project costs
2. Develop and maintain project budget
3. Analyze budget variances and take corrective action

- Risk and Opportunity Management

1. Develop risk response strategies
2. Identify project risks
3. Implement risk responses
4. Analyze and prioritize risks
5. Monitor and control risks

- Agile and Hybrid Approaches

1. Manage project iterations and sprints
2. Apply agile frameworks and methodologies
3. Use hybrid approaches (predictive + agile)
4. Adapt project approach based on feedback

- Planning and Scheduling

1. Create project charter
2. Sequence activities using appropriate methodology
3. Develop schedule baseline
4. Estimate activity duration and resource requirements
5. Develop and maintain WBS
6. Develop project management plan

- Executing and Delivery

1. Manage scope and scope baseline
2. Manage quality assurance and quality control
3. Manage deliverables according to plan
4. Manage resources and material procurement
5. Manage project activities

People (People Domain)

42%

- Team Performance

1. Develop team member competencies
2. Assess team member skills and competencies
3. Recognize and reward high performance
4. Evaluate team and stakeholder performance

- Stakeholder Engagement

1. Manage stakeholder engagement
2. Classify stakeholder requirements and expectations
3. Develop stakeholder communication strategies
4. Analyze stakeholder influence and impact

- Build a High-Performing Team

1. Facilitate team cohesion
2. Establish team ground rules
3. Develop team capabilities
4. Establish team accountability mechanisms
5. Develop team charter and norms

- Lead a Team

1. Teach and mentor team members
2. Empower team members
3. Support diversity and inclusion
4. Set a clear vision and mission
5. Motivate and inspire team members

- Manage Conflict

1. Interpret conflict source and stakeholder perspectives
2. Analyze conflict resolution approaches
3. Evaluate, negotiate, and implement conflict resolution solutions

>> PMP學習資料 <<

PMP認證題庫 - PMP在線考題

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最新的 Project Management Professional PMP 免費考試真題 (Q48-Q53):

問題 #48
During an iteration of a project, a planned activity becomes more complex. The work should be delivered in the shortest time possible What approach should be used in this situation?

A. The team members bring in a specialist to help them
B. The product owner moves it to the product backlog.
C. The team facilitator gets support from external team members.
D. The cross-functional team member work together to complete the activity

答案：D

解題說明：
A cross-functional team is a group of people with different skills and expertise who work together to achieve a common goal. A cross-functional team is beneficial for agile projects, as it enables the team to deliver value faster, collaborate better, and adapt to changing requirements and customer feedback. When a planned activity becomes more complex, the best approach is to have the cross-functional team work together to complete the activity, as this allows the team to leverage their diverse skills and knowledge, share ideas and solutions, and overcome challenges and risks. The team can also communicate and coordinate more effectively, and ensure that the quality and scope of the activity are met. This is part of the Execute Project Work process, which aims to perform the activities that produce the project deliverables. The other options are not the best choices because they do not utilize the full potential and capacity of the cross-functional team. The team facilitator gets support from external team members (option A) may introduce more complexity and dependency, as the external team members may not be familiar with the project context, objectives, and processes. The team members bring in a specialist to help them (option B) may be helpful, but it may also create a bottleneck and dependency, as the specialist may not be available or accessible when needed. The product owner moves it to the product backlog (option C) may delay the delivery and value of the activity, as the product backlog is a prioritized list of features and requirements that the team will work on in future iterations. It may also create dissatisfaction and frustration among the team and the customer. References:
* Project Management Professional (PMP) Reference Materials:
* A Guide to the Project Management Body of Knowledge (PMBOK Guide), Sixth Edition, Chapter
4: Project Integration Management, pp. 71-123
* Agile Certified Practitioner | PMI
* Professional in Business Analysis (PBA) Reference Materials:
* Business Analysis for Practitioners: A Practice Guide, Chapter 5: Requirements Elicitation and Analysis, pp. 79-80
* The Benefits of Cross-Functional Teams on Your Projects

問題 #49
The city has decided to build a new tram station The project will include various approaches The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action What two actions should the project manager take'? (Choose two)

A. Discuss with the construction team alternatives on moving the new train station to another location.
B. Publish information on the city's website about the benefits that the new tram station will bring
C. Register this situation as a risk and develop a mitigation plan
D. Conduct regular meetings with the neighbors to get their buy-in for the project
E. Have a meeting with the mayor and explain the importance of the new train station to the city.

答案：B,C

解題說明：
The project manager should take two actions to deal with the situation of the neighbors resisting the project and threatening legal action. One action is to publish information on the city's website about the benefits that the new tram station will bring, such as improved transportation, reduced traffic, increased safety, and enhanced economic development. This action can help to inform and educate the public about the project's value proposition and address any misconceptions or concerns that the neighbors may have. The project manager can also use other communication channels, such as social media, newsletters, or press releases, to reach a wider audience and increase awareness and support for the project12.
Another action is to register this situation as a risk and develop a mitigation plan. A risk is an uncertain event or condition that can have a positive or negative effect on the project's objectives. The situation of the neighbors opposing the project and threatening legal action is a negative risk that can potentially cause delays, cost overruns, reputation damage, or even project cancellation. The project manager should identify and document this risk in the risk register, along with its probability, impact, and priority. The project manager should also develop a mitigation plan to reduce the likelihood or severity of the risk. The mitigation plan may include actions such as engaging with the neighbors, negotiating with them, offering them compensation, or seeking legal advice34. References: = PMBOKGuide, Sixth Edition, pages 376-377, 414-415; 8 Steps for Better Issue Management, Step 5: Communicate with the team; PMBOKGuide, Sixth Edition, pages 395-
396, 443-444; Project Risk Management - A Quick Guide, Step 3: Plan Risk Responses.

問題 #50
A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.
What should the project manager do to gain an understanding of the cause for the resource's refusal?

A. Organize a team meeting.
B. Speak directly with the resource.
C. Speak with their colleague.
D. Communicate with their supervisor.

答案：B

解題說明：
Direct communication with the HR resource is the most effective approach to understand their concerns regarding the project plan. This aligns with conflict resolution strategies that emphasize direct engagement and problem-solving as key methods for addressing disagreements and misunderstandings in project management contexts12. By speaking directly, the project manager can gather firsthand information, clarify any misconceptions, and work collaboratively with the HR resource to address any issues, ensuring that the project plan aligns with HR requirements and constraints.
References: = This approach is supported by PMI's guidelines on conflict resolution, which suggest that direct conversation is often the best first step in resolving conflicts, as it allows for immediate clarification and the opportunity to address concerns in a constructive manner123.

問題 #51
Which Collect Requirements output links the product requirements to the deliverables that satisfy them?

A. Requirements documentation
B. Project management plan updates
C. Requirements traceability matrix
D. Project documents updates

答案：C

解題說明：
Section: Initiation

問題 #52
A new manufacturing line project is planned to be delivered in iterations tor the equipment installation phase.
During one of the iterations the vendor communicates to the project manager that they will not be able to deliver some of the equipment at the agreed dates.
What should the project manager do next?

A. Find another vendor who can fulfill the delivery dates
B. Review the procurement agreements to address the situation
C. Replan the remaining iterations according to the new installation dates
D. Update the product backlog m order to address the delays

答案：B

解題說明：
According to the PMBOK Guide, 6th edition, section 12.3.3.1, procurement agreements are legal documents that define the contractual relationship between the buyer and the seller. They include terms and conditions, scope of work, pricing, payment schedule, delivery dates, and other clauses that govern the procurement process. If the vendor is unable to deliver some of the equipment at the agreed dates, the project manager should review the procurement agreements to determine the impact of the delay on the project scope, schedule, cost, quality, and risk. The project manager should also communicate with the vendor to understand the root cause of the delay and negotiate possible solutions or alternatives. Depending on the severity of the delay and the clauses in the procurement agreements, the project manager may also invoke penalties, incentives, or termination options to protect the interests of the project. References: PMBOK Guide, 6th edition, section 12.3.3.1; PMI website

問題 #53
......

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