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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure call hold music
  • 3. Configure caller ID policies
  • 4. Configure location-based routing
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency calling policies
  • 3. Configure emergency locations
  • 4. Configure dynamic emergency calling
- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Operator Connect
  • 3. Configure Direct Routing
  • 4. Configure Teams Calling Plans
  • 5. Manage SBC (Session Border Controllers)
Topic 2: Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Generate call quality reports
  • 3. Use Teams Admin Center reports
  • 4. Analyze usage reports
- Monitor and troubleshoot meetings and conferencing
  • 1. Analyze meeting usage reports
  • 2. Troubleshoot audio/video issues
  • 3. Use Teams Admin Center for diagnostics
  • 4. Monitor meeting quality
  • 5. Monitor Teams Rooms health
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Monitor SBC health
  • 3. Analyze call analytics
  • 4. Use Call Quality Dashboard (CQD)
  • 5. Monitor call quality
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure compliance recording
  • 3. Configure information barriers
  • 4. Configure retention policies for calls and meetings
  • 5. Configure recording policies
Topic 3: Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Configure Teams Rooms accounts
  • 3. Configure Teams panels
  • 4. Manage Teams certified devices
  • 5. Manage Teams Rooms devices
- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure audio conferencing
  • 3. Configure meeting templates
  • 4. Configure live captions and transcription
  • 5. Configure meeting settings
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure event group roles
  • 3. Configure webinar settings
  • 4. Manage live event policies
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Configure conferencing bridges
  • 3. Plan for Teams meetings and live events
  • 4. Configure meeting policies
  • 5. Plan for webinars and town halls
- Plan and configure Teams Phone
  • 1. Configure emergency calling policies
  • 2. Configure call queues and auto attendants
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Plan for Teams Phone deployments
  • 5. Configure Teams Phone policies
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Configure network ports and protocols
  • 3. Implement quality of service (QoS)
  • 4. Plan for network bandwidth requirements
  • 5. Plan and configure network settings for media traffic

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q88-Q93):

NEW QUESTION # 88
You are deploying Teams Rooms to a Windows device.
You need to prevent meeting attendees from using room remote in the Teams mobile app.
What should you configure in the Microsoft Teams admin center?

Answer: A

Explanation:
Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file This article discusses remote management of the default settings used by a Microsoft Teams Rooms device. It discusses how to create a master settings file and links to discussions of how to place them as needed on Teams Rooms.
It is possible for you to change default settings of Teams Rooms by updating a master XML file and sending copies to the remote Teams Rooms devices.
Create an XML configuration file
Any text editor can be used to create a settings file. The XML Elements table explains the elements shown in this sample SkypeSettings.xml (required file name) configuration file.
<SkypeSettings>
<AutoScreenShare>1</AutoScreenShare>
<HideMeetingName>1</HideMeetingName>
<AutoExitMeetingEnabled>true</AutoExitMeetingEnabled>
<AudioRenderDefaultDeviceVolume>70</AudioRenderDefaultDeviceVolume>
* Details omitted*
<AllowRoomRemoteEnabled>true</AllowRoomRemoteEnabled>
Incorrect:
Not B: If you have one or more Microsoft Teams Rooms on Windows devices or Surface Hubs in a meeting room, you can set up Coordinated Meetings. Coordinated Meetings lets you set up your Teams Rooms on Windows devices and Surface Hubs so that when you join a meeting on one device, the other devices in the room are also joined to the same meeting. You can configure your cameras, speakers, and microphones so that the ones that give participants the best experience are enabled while others are disabled. This avoids the dreaded echo and feedback noise participants can experience when adding multiple devices to a meeting.
Not C: Front Row layout in Teams Rooms- Additional functionality with the Front Row experience, a layout for hybrid meetings that enables users to see remote attendees at eye level and on dual screens. Users can see Chat in the right panel and participants with raised hands on the left panel. And, Meeting Chat is added in the Gallery, Large Gallery, and Together Mode layouts.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file
https://learn.microsoft.com/en-us/microsoftteams/rooms/coordinated-meetings


NEW QUESTION # 89
What is the benefit of using FortiGate NAC LAN Segments?

Answer: B


NEW QUESTION # 90
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off.
The device must meet the following requirements:
* Support calls.
* Support video.
* Support speed dial.
* Display chat history.
Which type of device should you provide?

Answer: D

Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-96c2-1d3437e6d


NEW QUESTION # 91
You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 92
You have a Microsoft 365 subscription that uses Microsoft Teams and contains an Audio Conferencing bridge named Bridget. Bridge1 has the following dial-in service numbers assigned:
* 14255551234 for users in Seattle
* 14255554321 for users in Dallas
The default service number for Bridge1 is 14255554321. All users are assigned 14255554321 as their Audio Conferencing service number.
A Teams administrator runs the following cmdlet.
Set-tsOnlineDiallnConferencingBridge -Nane " Bridge1 " -DefaultServiceNunber 1425555123 < For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 93
......

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