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| Section | Objectives |
|---|---|
| Experience Personalization | - Salesforce CMS integration - Content personalization strategies - Audience targeting and segmentation |
| Analytics and Optimization | - Experience Cloud reporting and dashboards - Adoption and performance metrics |
| Experience Cloud Fundamentals | - Use cases and business value of Experience Cloud - Experience Cloud licensing and capabilities |
| Experience Site Configuration | - Site creation and setup - Templates and branding - Navigation and structure configuration |
| Security and Access | - Sharing models and data visibility - User authentication and login methods - Profiles, permission sets, and roles in Experience Cloud |
| Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
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NEW QUESTION # 126
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.
What are the two key features of experienceBundle?
Choose 2 answers
Answer: A,B
Explanation:
ExperienceBundle is a feature that allows you toretrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. Some of the key features of ExperienceBundle are:
* ExperienceBundle enables creating experiences across orgs. You can use ExperienceBundle tomove your site's metadata from one org to another, such as from sandbox to production.
* ExperienceBundle provides editable community metadata in a human-readable format. You can use ExperienceBundle to edit your site's metadata in JSON or XML format, whichmakes it easier to understand and modify.
NEW QUESTION # 127
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve casesfor their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
Answer: A
Explanation:
Customer Community Plus licenses allow users to access standard CRM objects, such as cases and accounts, and custom objects. They also allow users to collaborate with other users through Chattergroups, files, and topics. Customer Community Plus licenses are suitable for partner users who need to create or resolve cases for their customers and see case data on a dashboard, but do not manage leads, opportunities, or campaigns.
NEW QUESTION # 128
Cloud Kicks has noticed its new Experience Cloud site is taking a long time to load.
Which tool should the system administrator use to troubleshoot the problem?
Answer: D
Explanation:
To troubleshoot the problem of the site taking a long time to load, the system administrator should use Salesforce Community Page Optimizer. This is a tool that analyzes the performance of an Experience Cloud site and provides recommendations for improving the page load time. The tool checks for issues such as component density, image size, caching settings, and network latency.
NEW QUESTION # 129
No More Homelessness (NMH) and DreamHouse Realty (DR)are working to provide free housing to low- income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?
Answer: C
Explanation:
Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by realtors at DR with social workers at NMH, based on criteria such as record type, field value, or ownership.
NEW QUESTION # 130
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?
Answer: B
Explanation:
Experience Tracker is a component that informs support agents working in the Service Console what actions a customer has taken on an Experience site. Experience Tracker shows information such as page views, searches, downloads, and case interactions that the customer has performed on the site. This helps agents understand the customer's context and provide better service.
NEW QUESTION # 131
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