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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Audit Lifecycle and Competencies of the Lead Auditor | 25% | - Conflict resolution during audits - Managing audit relationships with audited parties - Audit follow-up and corrective action verification - Audit communication strategies - Leading an audit team |
| Topic 2: Certification and Accreditation Framework | 15% | - Principles of certification bodies - Surveillance and re-certification audits - Audit report preparation and documentation - ISO/IEC 17021-1 requirements for certification bodies - Certification decision process |
| Topic 3: ISMS Audit Based on ISO 19011 and ISO/IEC 17021-1 | 25% | - Auditing leadership commitment - Auditing control selection and implementation (Annex A) - Auditing risk assessment and treatment processes - Measuring, monitoring, and reporting ISMS performance - Auditing the context of the organization - Auditing organizational structure and roles - Continual improvement processes |
| Topic 4: Information Security Management Systems (ISMS) and the ISO/IEC 27001 Standard | 15% | - Overview of ISO/IEC 27001 and its relationship with ISO/IEC 27002 - Fundamental principles and concepts of information security - Regulatory and legal considerations in information security |
| Topic 5: Audit Principles and Audit Process | 20% | - Audit evidence collection techniques - Risk-based audit approach - Audit sampling methodology - Audit types and stages ( initiation, planning, execution, reporting) - Audit scope and objectives |
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질문 # 327
情境 6：Sinvestment 是一家提供家庭保險、商業保險和人壽保險的保險公司。該公司成立於北卡羅來納州，但最近在其他地區進行了擴張，包括歐洲和非洲。
Sinvestment 致力於遵守適用於其行業的法律法規，並防止任何資訊安全事件。他們實施了基於 ISO/IEC 27001 的 ISMS 並申請了 ISO/IEC 27001 認證。
認證機構指派兩名審核員進行審核。與Sinvestment簽訂保密協議後。他們開始了審計活動。首先，他們審查了標準要求的文件，包括 ISMS 範圍聲明、資訊安全政策和內部稽核報告。審查過程並不容易，因為儘管 Sinvestment 表示他們已製定文件程序，但並非所有文件都具有相同的格式。
隨後，審計小組對Sinvestment的高階主管進行了多次訪談，以了解他們在ISMS實施中的作用。第一階段審計的所有活動都是遠端進行的，除了根據 Sinvestment 的要求在現場進行的文件資訊審查之外。
在此階段，審計人員發現沒有與資訊安全培訓和意識計劃相關的文件。被問及時，Sinvestment代表表示，公司已為所有員工提供資訊安全培訓課程。第一階段審計讓審計團隊對 Sinvestment 的營運和 ISMS 有了整體了解。
第二階段審核在第一階段審核三週後進行。審計小組觀察到，行銷部門（未包含在審計範圍內）沒有適當的程序來控制員工的存取權限。由於控制員工的存取權限是ISO/IEC 27001的要求之一，並且已包含在公司的資訊安全政策中，因此該問題包含在審計報告中。此外，在第二階段審計中，審計小組觀察到Sinvestment沒有記錄使用者活動日誌。
該公司的程序規定“記錄用戶活動的日誌應保留並定期審查”，但該公司沒有提供任何執行該程序的證據。
在所有審核活動中，審核員透過觀察、訪談、文件化資訊審查、分析和技術驗證來收集資訊和證據。對第一階段和第二階段的所有審核結果進行了分析，審核小組決定發布積極的認證建議。
在第一階段審核中，審核小組發現Sinvestment沒有資訊安全訓練和意識的記錄。在這種情況下，Sinvestment 會做什麼？請參閱場景 6。
정답：A
설명：
Sinvestment should correct the identified issue related to the lack of documentation on information security training and awareness before the stage 2 audit. Addressing this gap promptly ensures that the ISMS is fully compliant and effective when assessed in the subsequent audit stage.
References: ISO/IEC 27001:2013, Clause 7.2 (Competence)
질문 # 328
以下是保護您的密碼的準則，但以下情況除外：
정답：C,D
설명：
The following are guidelines to protect your password, except for easy recall use the same password for company and personal accounts; do not share passwords with anyone. Using the same password for company and personal accounts is not a guideline to protect your password, as it increases the risk of compromising your password if one of your accounts is hacked or breached. You should use different and unique passwords for each account, and change them regularly. Sharing passwords with anyone is not a guideline to protect your password, as it reduces the security and accountability of your password. You should keep your password confidential and never disclose it to anyone, even if they claim to be authorized or trustworthy. Don't use the same password for various company system security access is a guideline to protect your password, as it prevents unauthorized access or misuse of your password if one of the systems is compromised or breached.
You should use different and complex passwords for each system, and follow the password policies and standards of the organization. Change a temporary password on first log-on is a guideline to protect your password, as it prevents unauthorized access or misuse of your password if the temporary password is intercepted or leaked. You should change the temporary password to a personal and secure password as soon as possible, and avoid using default or predictable passwords. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 43. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 15.
질문 # 329
下列哪兩項是「不」涉及人為幹預的審計方法範例？
* 使用遠距會議平台進行面試
정답：B,C
설명：
Audit methods are the techniques and procedures that auditors use to collect and evaluate audit evidence.
Audit methods can be classified into two categories: those that involve human interaction and those that do not. Human interaction methods are those that require direct or indirect communication with the auditee or other relevant parties, such as interviews, questionnaires, surveys, observations, or walkthroughs. Non-human interaction methods are those that do not require any communication with the auditee or other parties, such as document reviews, data analysis, or remote surveillance.
Some examples of audit methods that do not involve human interaction are:
* Performing a review of auditee's procedures in preparation for an audit: This method involves examining the auditee's documented information, such as policies, processes, records, or reports, to verify their adequacy and effectiveness in meeting the audit criteria. The auditor does not need to interact with the auditee or anyone else to perform this method.
* Analysing data by remotely accessing the auditee's server: This method involves accessing and processing the auditee's data, such as performance indicators, logs, metrics, or statistics, to verify their accuracy and reliability in meeting the audit criteria. The auditor does not need to interact with the auditee or anyone else to perform this method.
References:
ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) objectives and content from Quality.org and PECB ISO 19011:2018 Guidelines for auditing management systems [Section 6.2.2]
질문 # 330
您是一位經驗豐富的 ISMS 審核團隊領導者。您目前正在對國際運輸組織進行第三方監督審核。您抽取了四份內部稽核報告，其中指出：
報告 1 - 審計員：詹姆斯先生。
一年來，該組織在 100 次中有 23 次未能滿足其承諾的交付日期。
分級 - 次要
矯正措施到期時間：9 個月內。
報告 2 - 審計員：詹姆斯先生。
1 月至 3 月期間，我們收到了 125 起有關服務台團隊的投訴。客戶指責他們粗魯且反應遲鈍。
分級 - 次要
矯正措施到期時間：12 個月內。
報告 3 - 審計員：詹姆斯先生。
上個月收到的 40 個客戶訂單中，有 38 個已正確處理。其餘 2 份中，一份缺簽名，一份缺日期。
評分 -
更正期間：3週內
報告 4 - 審計員：羅傑斯先生。
在檢查的 30 份人事記錄中，發現 26 份已完全填寫，而其餘 4 份均缺少個人的開始日期。
分級 - 主要
更正期間：1週內
哪四個選項顯示了您對這些報告的擔憂？
정답：A,B,C,D
질문 # 331
下列哪兩個短語適用於與業務流程的計劃-執行-檢查-行動週期相關的「計劃」？
정답：A,E
설명：
The Plan-Do-Check-Act (PDCA) cycle is a four-step method for implementing and improving processes, products, or services. The "plan" phase involves establishing the objectives and processes necessary to deliver the desired results. This may include setting SMART goals, identifying resources, defining roles and responsibilities, conducting risk assessments, and developing plans for training, communication, and monitoring.
Reference:
ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) objectives and content from Quality.org and PECB ISO 19011:2018 Guidelines for auditing management systems [Section 5.3.1]
질문 # 332
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