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| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Pega Certified Decisioning Consultant 25 |
| Exam Number: | PEGACPDC25V1 |
| Passing Score: | 70% |
| Real Exam Qty: | 60-75 |
| Available Languages: | English |
| Exam Price: | $175 USD |
| Certificate Validity Period: | 1 year |
| Exam Duration: | 90-120 |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Related Certifications: | Pega Certified Senior System Architect Pega Certified System Architect Pega Customer Decision Hub Certification |
| Recommended Training: | Pega Academy - Customer Decision Hub Learning |
| Exam Registration: | Pega Certification Portal |
| Sample Questions: | Pegasystems PEGACPDC25V1 Sample Questions |
| Exam Way: | Online proctored or test center |
| Pre Condition: | Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub. |
| Official Syllabus URL: | https://www.pega.com/services/education-and-certification |
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NEW QUESTION # 46
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?
Answer: D
Explanation:
A suppression policy allows you to define conditions that prevent customers from receiving an action or a group of actions. You can use a suppression policy to implement the requirement that customers do not see home loan offers on their account page if they have already received three home loan offers in the last two weeks. You can configure the suppression policy to suppress the home loan group based on the number of times the customer received any action from that group in the past 14 days. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times they received an action. Customer contact limits are used to limit the number of times a customer can be contacted per channel per time period, not based on the number of times they received an action. Volume constraints are used to limit the number of times an action is presented to customers across one or more channels, not based on the number of times they received an action. Verified References:
[Certified Pega Decisioning Consultant | Pega Academy], Suppression policies
NEW QUESTION # 47
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?
Answer: B
Explanation:
The propensity is a measure of how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. A low propensity value indicates that the offer is not relevant or attractive for the customer, and that similar customers have ignored or rejected the offer in the past. Therefore, if the offer click-through propensity decreased to 0.42, it most likely indicates that similar customers ignore the offer. Verified Reference: Pega Decisioning Consultant | Pega Academy
NEW QUESTION # 48
A volume constraint uses the Return any action that does not exceed
constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:
The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, and CUST-05.
Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?
Answer: D
Explanation:
CUST-05 receives the Diamond card offer because it is the only action that does not exceed the volume constraint for the email channel. The Silver card offer has already reached its limit of 2 emails per day, so it is not eligible for CUST-05. The volume constraint mode Return any action that does not exceed means that any action that meets the eligibility and suitability criteria and does not violate the volume constraint will be returned, even if there are other actions with higher priority or propensity. Verified Reference: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints
NEW QUESTION # 49
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.
Answer:
Explanation:
Explanation:
NEW QUESTION # 50
You are a deaccessioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION # 51
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