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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Platform Analytics |
| Exam Number: | CIS-PA |
| Exam Format: | True/False, Multiple Choice, Multiple Select |
| Related Certifications: | Certified Implementation Specialist - Platform Analytics |
| Available Languages: | English |
| Exam Price: | USD 250 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Passing Score: | Approximately 75% (correct answers required) |
| Real Exam Qty: | Approximately 60 |
| Sample Questions: | ServiceNow CIS-PA Sample Questions |
| Exam Way: | Online proctored or at a Pearson VUE testing center. |
| Pre Condition: | Recommended ServiceNow System Administrator certification and experience with the ServiceNow platform. |
| Official Syllabus URL: | https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/cis-pa-exam-blueprint.pdf |
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NEW QUESTION # 45
What does the"Allow formula component to be NULL"setting for aFormula Indicatordo?
Answer: A
Explanation:
TheAllow formula component to be NULLsetting controls how a Formula Indicator behaves when one or more component indicators return NULL values. When enabled, the formula continues to calculate using the available components instead of aborting the calculation.
If this setting is disabled and any component returns NULL, the entire formula result becomes NULL. The setting does not automatically convert NULLs to zero, nor does it skip calculation entirely. ServiceNow documentation explains that this option provides flexibility in environments where some component indicators may not have data for every period, ensuring the formula can still produce meaningful results.
Therefore, option D accurately describes the behavior.
NEW QUESTION # 46
Which statement describesPerformance Analytics Spotlight?
Answer: D
Explanation:
Performance Analytics Spotlightis a feature that provides aranked list of recordsbased onmultiple weighted conditions, helping users focus on the most critical records that require attention. Spotlight differs from traditional reports and time-series analytics because it evaluates records dynamically using scoring logic rather than historical aggregation.
Option A describes dashboard visualizations such as time series or scorecards. Option B refers to record views, not analytics. Option D describes Performance Analytics indicators, which track trends over time.
ServiceNow documentation clearly defines Spotlight as a prioritization tool that ranks records using configurable rules and weights, making option C the correct and complete description.
NEW QUESTION # 47
Which Breakdown should be excluded from the Historical Data Collection job configured for the indicator Number of open and overdue incidents?
Answer: A
Explanation:
Historical Data Collection is intended to accurately reconstruct past indicator scores. Age-based breakdowns must be excluded because age is a time-relative value that cannot be reliably recalculated for historical points in time.
For the indicator Number of open and overdue incidents, breakdowns such as Location, Category, and State can be historically recalculated by evaluating record attributes at specific points in time. However, Age depends on the exact moment of evaluation and changes continuously, making it unsuitable for historical backfilling.
ServiceNow documentation explicitly warns against using age or duration-based breakdowns in historical data collection jobs, as they lead to inaccurate or misleading results. Therefore, option A is the correct and documented exclusion.
NEW QUESTION # 48
What can you do in theDashboards moduleof theAnalytics Center?
Answer: D
Explanation:
TheDashboards modulein Analytics Center provides full lifecycle management forNext Experience Dashboards. Users with appropriate permissions cancreate, update, certify, share, and view dashboards from this module.
Certification is an important governance feature that marks dashboards as trusted and production-ready.
Sharing controls access, while update and creation enable continuous improvement. Viewing alone is insufficient for analytics governance. ServiceNow documentation clearly defines the Dashboards module as the central place for full dashboard management, making optionDthe correct answer.
NEW QUESTION # 49
InKPI Details, what happens when an indicator isforecasted to hit a future target?
Answer: B
Explanation:
In KPI Details, Platform Analytics usesforecastingto predict whether an indicator is likely to meet its defined target within the specified timeframe. When the forecast shows that the indicator is expected to reach the target, theKPI status is automatically set to "On Track." This status update helps stakeholders quickly assess performance without manual interpretation of trend lines.
Platform Analytics does not automatically create new targets, generate comments, or prompt target owners to change review dates as part of the forecasting process. Those actions remain manual and governed by performance review practices. ServiceNow documentation explains that KPI status reflects the relationship between current performance, targets, and forecasted trends, making option C the correct answer.
NEW QUESTION # 50
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