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| Section | Objectives |
|---|---|
| Closing the Audit | - Audit reporting and follow-up
|
| Conducting an Audit | - Audit execution
|
| Planning and Initiating an Audit | - Audit program and planning activities
|
| Information Security Management System (ISMS) based on ISO/IEC 27001 | - ISO/IEC 27001 requirements (Clauses 4–10)
|
| Fundamentals of Information Security Auditing | - Audit principles based on ISO 19011
|
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質問 # 320
當 IT 經理找到您並請您協助修改公司的風險管理流程時，您剛完成了組織的預定資訊安全審核。
他正在嘗試更新當前的文檔，以使其他經理更容易理解，但是，從您的討論中可以清楚地看出，他混淆了幾個關鍵術語。
您要求他將每個描述與適當的風險術語相匹配。正確答案應該是什麼？
正解：
解説：
Explanation:
The correct answers for matching each of the descriptions with the appropriate risk term are:
* The strategy chosen to respond to a specific information security risk: This is a definition of information security risk treatment. According to ISO/IEC 27000:2022, information security risk treatment is "the process of selecting and implementing measures to modify the information security risk" Section 3.33.
* The effect of uncertainty on information security objectives: This is a definition of information security risk. According to ISO/IEC 27000:2022, information security risk is "the effect of uncertainty on information security objectives" Section 3.32.
* The requirements against which information security risks are evaluated: This is a definition of information security risk criteria. According to ISO/IEC 27000:2022, information security risk criteria are "the terms of reference by which the significance of information security risks is assessed" Section
3.31.
* A definition of the overall level of information security risk that is considered to be tolerable: This is a definition of information security risk acceptance criteria. According to ISO/IEC 27000:2022, information security risk acceptance criteria are "the level of information security risk that is acceptable" Section 3.30.
質問 # 321
您是審計團隊負責人，正在對一家線上保險公司進行第三方審計。在第 1 階段，您發現組織採取了非常謹慎的風險方法，並在其適用性聲明中包含了 ISO/IEC 27001:2022 附錄 A 中的所有資訊安全控制。
在第 2 階段審核期間，您的審核團隊發現沒有證據顯示制定了針對三項控制措施（5.3 職責分離、6.1 篩檢、7.12 佈線安全）的風險處理計劃。您對 ISO 27001:2022 第 6.1.3.e 條提出不符合項。
在閉幕會議上，技術總監發布了修訂後的適用性聲明的摘錄（如圖所示），並要求撤銷不符合項。
選擇三個選項，說明審計組長對技術總監的要求做出正確的回應。
正解：B、D、E
解説：
B . This response is correct because the audit team leader should document the request of the Technical Director and include it in the audit report, along with the audit findings and conclusions12. This will ensure transparency and traceability of the audit process and the audit results.
D . This response is correct because the audit team leader should not withdraw the nonconformity based on the amended Statement of Applicability alone. The nonconformity was raised against clause 6.1.3.e of ISO 27001:2022, which requires the organisation to produce and maintain a risk treatment plan that defines how the information security risks are treated, including the controls selected and their implementation status34. The Statement of Applicability is only one part of the risk treatment plan, and it does not provide sufficient evidence that the controls have been implemented effectively. The audit team leader should base the nonconformity on the objective evidence obtained during the audit, not on the subjective claims of the auditee12.
H . This response is correct because the audit team leader should state that a follow up audit will be necessary to review the evidence for the updated Statement of Applicability. A follow up audit is an audit that is conducted after a previous audit to verify the implementation and effectiveness of the corrective actions and/or opportunities for improvement that were agreed upon as a result of the previous audit56. The follow up audit should seek to ensure that the nonconformity has been effectively addressed and that the ISMS is compliant and effective. The follow up audit should also consider any new or changed risks or requirements that may affect the ISMS56.
Explanation:
The three options of the correct responses of an audit team leader to the request of the Technical Director are:
B . Advise the Technical Director that his request will be included in the audit report.
D . Advise the Technical Director that the nonconformity must stand since the evidence obtained for it was clear.
Reference:
1: PECB Candidate Handbook - ISO 27001 Lead Auditor, page 25 2: ISO 19011:2018 - Guidelines for auditing management systems, clause 6.7 3: ISO/IEC 27001:2022 - Information technology - Security techniques - Information security management systems - Requirements, clause 6.1.3.e 4: ISO/IEC 27005:2022 - Information technology - Security techniques - Information security risk management, clause 8.3.2 5: PECB Candidate Handbook - ISO 27001 Lead Auditor, page 25 6: ISO 19011:2018 - Guidelines for auditing management systems, clause 6.7
質問 # 322
情境 8：EsBank 自 9 月起為愛沙尼亞銀行業提供銀行和金融解決方案
2010年，該公司在全國擁有30家分行和100多台ATM機。
EsBank 在高度監管的行業中運營，必須遵守許多有關資料安全和隱私的法律和法規。他們需要透過實施技術和非技術控制來管理整個營運的資訊安全。 EsBank 決定實施基於 ISO/IEC 的 ISMS
27001，因為它提供了更好的安全性、更多的風險控制以及符合法律法規的關鍵要求。
在成功實施 ISMS 九個月後，EsBank 決定由獨立認證機構根據 ISO/IEC 27001 對其 ISMS 進行認證。
第一階段和第二階段審核是共同進行的，發現了一些不符合項。第一個不合格之處與 EsBank 的資訊標籤有關。該公司有資訊分類方案，但沒有資訊標籤程序。因此，需要相同保護等級的文件將被貼上不同的標籤（有時為機密，有時為敏感）。
考慮到所有文件也以電子方式存儲，不合格情況也影響了媒體處理。審計小組透過抽樣得出結論，200 個可移動媒體中有 50 個儲存了被錯誤分類為機密的敏感資訊。根據資訊分類方案，允許將機密資訊儲存在可移動媒體中，而嚴格禁止儲存敏感資訊。這標誌著另一個不合格之處。
他們起草了不合格報告，並與 EsBank 代表討論了審計結論，代表同意在兩個月內針對發現的不合格問題提交行動計劃。
EsBank 接受了審計組組長提出的解決方案。他們根據實體和電子格式的分類方案起草了資訊標籤程序，解決了不合格問題。可移動媒體程式也基於此程式進行了更新。
審計完成兩週後，EsBank 提交了總體行動計畫。在那裡，他們解決了檢測到的不合格問題以及採取的糾正措施，但沒有包括有關受影響的系統、控製或操作的任何詳細資訊。審核小組評估了該行動計劃並得出結論，該計劃將解決不合格問題。然而，EsBank 收到了不利的認證建議。
根據上述場景，回答以下問題：
場景 8 所示的哪一種行為在外部審計中是不可接受的？
正解：A
質問 # 323
設想：
Northstorm 是一家線上零售商店，提供獨特的復古和現代配件。它最初進入了一個小型市場，但隨著整個電子商務格局的發展而逐漸發展壯大。 Northstorm 專門在線上工作，確保高效的付款處理、庫存管理、行銷工具和出貨訂單。它採用優先排序來接收、補貨和運送其最受歡迎的產品。
Northstorm 傳統上透過託管其網站並完全控制其基礎架構（包括硬體、軟體和資料管理）來管理其 IT 營運。然而，由於缺乏響應的基礎設施，這種方法阻礙了其發展。為了增強其電子商務和支付系統，Northstorm 選擇擴展其內部資料中心，並在三個月內分兩個階段完成擴建。最初，該公司升級了其核心伺服器、銷售點、訂購、計費、資料庫和備份系統。第二階段涉及改善郵件、付款和網路功能。此外，在此階段，Northstorm 採用了針對個人識別資訊 (PII) 控制者和 PII 處理者的國際標準，以確保其資料處理實務安全並符合全球法規。
儘管進行了擴張，但 Northstorm 升級後的資料中心仍未能滿足其不斷變化的業務需求。這種不足導致了一些新的挑戰，包括訂單優先事項問題。客戶報告未收到優先訂單，且公司難以迅速回應。這主要是因為主伺服器無法處理來自 YouDecide 的訂單，YouDecide 是一款旨在優先處理訂單和模擬客戶互動的應用程式。該應用程式依賴先進的演算法，與升級期間安裝的新作業系統（OS）不相容。
面對緊急的兼容性問題，Northstorm 在沒有經過適當驗證的情況下迅速修補了應用程序，導致安裝了受損版本。這次安全漏洞導致主伺服器受到影響，該公司的網站離線一週。認識到需要更可靠的解決方案，該公司決定將其網站託管外包給電子商務提供者。該公司簽署了有關產品所有權的保密協議，並在過渡之前對使用者存取權限進行了徹底審查，以增強安全性。
根據情境 1，Northstorm 在第二階段的擴張中採用了哪一種國際標準？
正解：B
解説：
Comprehensive and Detailed In-Depth
Northstorm adopted an international standard for Personally Identifiable Information (PII) controllers and PII processors to ensure its data handling practices were secure and compliant with global regulations. This aligns directly with ISO/IEC 27701, which extends ISO/IEC 27001 and ISO/IEC 27002 to cover Privacy Information Management Systems (PIMS), specifically addressing the protection of PII.
A . ISO/IEC 27701 - Correct Answer. This standard is designed for organizations acting as PII controllers and processors and provides guidelines on privacy management, regulatory compliance, and data protection.
B . ISO/IEC 27009 - Incorrect because this standard provides guidance on sector-specific requirements for ISMS, not privacy or PII protection.
C . ISO/IEC 27003 - Incorrect because it provides general implementation guidance for ISMS, not specific controls for PII processing.
質問 # 324
檢查以下陳述並確定哪兩個是錯誤的：
正解：B、C
解説：
The number of days assigned to a third-party audit is not determined by the auditee's availability, but by the audit program, which considers the audit scope, objectives, criteria, risks, and resources12. The auditee's availability is only one factor that affects the audit planning and scheduling, but not the audit duration3.
Auditors approved for conducting onsite audits do require additional training for virtual audits, as there are significant differences in the skillset required. Virtual audits pose different challenges and opportunities than onsite audits, such as communication, technology, security, and evidence collection4 . Auditors need to be familiar with the tools and techniques for conducting remote audits, as well as the ethical and professional behavior expected in a virtual environment . References:
* PECB Candidate Handbook - ISO 27001 Lead Auditor, page 18
* ISO 19011:2018, Guidelines for auditing management systems, clause 5.3.2
* ISO 19011:2018, Guidelines for auditing management systems, clause 6.3.1
* Deloitte - Conducting a Virtual Internal Audit, page 1
* [A Guide to Conducting Effective and Efficient Remote Audits], page 1
* [ISO 19011:2018, Guidelines for auditing management systems], clause 7.2.3
* [Remote Auditing Best Practices & Checklist for Regulatory Compliance], page 1
質問 # 325
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