Salesforce Salesforce-Communications-Cloud PDF Questions Learning Material in Three Different Formats

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q68-Q73):

NEW QUESTION # 68
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
B. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
C. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
D. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.

Answer: B

NEW QUESTION # 69
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
B. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
C. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
D. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes

Answer: D

Explanation:
Base offer Spec Type should not have object sub type as best practice

NEW QUESTION # 70
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
B. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
C. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
D. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

Answer: C

Explanation:
Integrating the communication cloud with the inventory management system using Enterprise Product Catalog (EPC) REST APIs (A) is the most direct and efficient method. This allows real-time synchronization of SKU data from the inventory system into the Communication Cloud ' s product catalog, ensuring data accuracy and minimizing manual intervention.References:Salesforce Communications Cloud EPC documentation and REST API integration best practices.

NEW QUESTION # 71
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Promotions
B. Customizations using CPQ Hooks
C. Adjustment using Context rules
D. Discounts.

Answer: C

NEW QUESTION # 72
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create one decomposition relationship each from all commercial offerings to the same technical product
B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
D. Create one decomposition relationship each via one parent class product from all commercial offerings

Answer: D

NEW QUESTION # 73
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