Public-Sector-Solutions試験参考書 & Public-Sector-Solutions受験対策

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Salesforce Public-Sector-Solutions Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Public Sector Solutions Accredited Professional
Exam Number:	AP-222
Exam Format:	Multiple choice, Scenario-based
Exam Price:	USD 150
Exam Duration:	75 minutes
Certificate Validity Period:	2 years
Passing Score:	70%
Available Languages:	English
Related Certifications:	Salesforce Accredited Professional
Real Exam Qty:	50
Recommended Training:	Public Sector Solutions - Implementation Readiness
Exam Registration:	Pearson VUE Kryterion Webassessor
Sample Questions:	Salesforce Public-Sector-Solutions Sample Questions
Exam Way:	Online proctored or onsite testing center
Pre Condition:	No mandatory prerequisites; recommended experience with Salesforce Public Sector Solutions and implementation projects
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-public-sector-solutions-ap---AP-222

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Public-Sector-Solutions受験対策、Public-Sector-Solutions試験解説

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Salesforce Public-Sector-Solutions 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant aptitude for driving successful implementations in complex public sector environments.
トピック 2	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.
トピック 3	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.

Salesforce Public Sector Solutions Accredited Professional (AP-222) Exam 認定 Public-Sector-Solutions 試験問題 (Q84-Q89):

質問 # 84
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

A. Disable all approval processes on the Case object
B. Set the Organization-Wide Defaults (OWD) for the Case object to private
C. Mirror the Org Chart into The Role Hierarchy
D. Disable the Grant Access Using Hierarchies setting on the Case object

正解：B

質問 # 85
Often, one permit is dependent on another, and businesses require a specific set of permits to do business. The City of Snaxboro would like to show its constituents all the permits required for different business types, so they know exactly what they need to apply for. What is the recommended approach for building out this functionality?

A. Create a custom object called "Permit Dependency" and make it a junction object between the Business Type object and Regulatory (§> Authorization Type object. Create a FlexCard that allows the use to select the Business Type from a picklist and display the associated Permit Dependency records. Embed this FlexCard on an Experience site for applicants to use.
B. Create a new Business Regulatory Authorization Type Dependency record by selecting the Parent Business Regulatory Authorization Type that must be applied first and the Dependent Business Regulatory Authorization Type that must be applied after getting the parent. Ensure the Show Dependent Permits section is available in the portal for applicants to view.
C. Create a custom object called Permit Dependency and make it a junction object between the Business Type object and Regulatory...
D. Create an OmniScript with all the applicable Business Types. Based on the Business Type selected, enable a conditional section to display all the associated permits that are required. Embed this OmniScript on the Experience Site for applicants to use by selecting the Business Type and viewing the associated permits.

正解：D

解説：
For the City of Snaxboro to show constituents the required permits for different business types, an OmniScript is the recommended approach. OmniScript, part of Salesforce's Vlocity tools, allows for the creation of dynamic, guided experiences. By configuring an OmniScript with a selection mechanism for different Business Types and conditional sections that display the associated permits, applicants can easily understand the permit requirements relevant to their business. Embedding this OmniScript on an Experience Site provides a user-friendly interface for constituents to interact with, simplifying the permit application process. This solution leverages Salesforce's capabilities for creating personalized, interactive experiences that guide users through complex processes, making it easier for businesses to comply with regulatory requirements.

質問 # 86
The city of Sandbox has been using Public sector solution for ......some time now. The city wants to quickly
...
Which tool is recommended to help them achieve this requirement?

A. Salesforce Reports and Dashboards
B. Salesforce Einstein
C. CRM Analytics for Public Sector
D. Tableau for Public Sector

正解：A

解説：
For the city of Sandbox, which is already using Salesforce Public Sector Solutions and wants to quickly gain insights, Salesforce Reports and Dashboards is the recommended tool. Here's why:
* Ease of Use:
* Salesforce Reports and Dashboards are user-friendly and can be quickly set up by administrators and users without needing extensive customization or additional tools.
* They provide immediate insights by allowing users to create reports and dashboards from existing data within Salesforce.
* Real-time Data:
* Reports and Dashboards offer real-time data visualization and analytics, which is crucial for making informed decisions quickly.
* They can be configured to track various metrics such as case resolution times, constituent satisfaction, and service delivery efficiency.
* Customization:
* Users can customize reports and dashboards to meet specific needs, including filtering data, grouping, and creating various chart types.
* This flexibility allows the city to tailor insights according to their unique requirements and quickly adapt to new information needs.
* Integration:
* These tools are natively integrated within Salesforce, ensuring seamless access to data without the need for additional integrations or software.
Steps to create Reports and Dashboards:
* Create Reports:
* Go to Reports > New Report and select the relevant report type.
* Customize the report by adding filters, groupings, and fields as needed.
* Create Dashboards:
* Go to Dashboards > New Dashboard and add components based on the reports created.
* Arrange and configure the dashboard components to provide a comprehensive view of the data.
Using Salesforce Reports and Dashboards allows the city of Sandbox to leverage existing Salesforce capabilities for quick and effective data analysis.
References:
* Salesforce Help: Reports and Dashboards
* Salesforce Public Sector Solutions Documentation

質問 # 87
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

A. There are no active Action Plan Templates.
B. There are no Violation records.
C. There are no Visit records.
D. Person Accounts have not been enabled.

正解：C

解説：
Explanation
There are no Visit records is the most probable cause for the error message when creating the Analytics for the Licensing, Permits, and Inspections app. CRM Analytics for Public Sector is a prebuilt app that comes with Public Sector Solutions and it can provide reports and dashboards for licensing, permitting, and inspections data. However, if there are no Visit records in the org, the Analytics app cannot generate any data and will show an error message. To fix this issue, the City of Snaxboro needs to create some Visit records or import some sample data.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_crm_analytics.htm&type=5&language

質問 # 88
A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data?

A. Scripts, Einstein Al, Assessments, and Grants
B. OmniScripts, DataRaptors, Integration Procedures, and FlexCards
C. Application Form, Lightning Web Components, Communities, and Applications
D. OmniChannel, Flows, Apex, and DataLoader

正解：B

解説：
OmniScripts, DataRaptors, Integration Procedures, and FlexCards are tools that can be used to provide an application form like experience to enter data. OmniScripts are guided digital forms that can capture data from external customers and provide recommendations based on business logic. DataRaptors are data transformation tools that can map data between different objects or systems. Integration Procedures are integration orchestration tools that can execute multiple actions in a sequence, such as calling DataRaptors or external services. FlexCards are reusable UI components that can display data from multiple sources in a single view. Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/explore-the-components-of-public-sector-solutions

質問 # 89
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Public-Sector-Solutions受験対策: https://www.jptestking.com/Public-Sector-Solutions-exam.html

P.S. JPTestKingがGoogle Driveで共有している無料かつ新しいPublic-Sector-Solutionsダンプ：https://drive.google.com/open?id=1srTKZJxmVLvE634pjUi1Bhk23taY5wgC