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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Routine Blood Collections28%- Order of draw & tube selection
- Venipuncture techniques & equipment
- Tourniquet use & vein assessment
- Capillary puncture procedures
- Post-collection care & labeling
Topic 2: Special Collections12%- Glucose tolerance & dynamic tests
- Therapeutic drug monitoring
- Blood alcohol & legal collections
- Blood cultures & sterile collection
- Pediatric & geriatric collections
Topic 3: Specimen Processing & Handling14%- Transport & storage requirements
- Processing & centrifugation
- Aliquoting & preservation
- Specimen rejection criteria
- Documentation & tracking
Topic 4: Safety and Compliance26%- PPE & sharps disposal
- Infection control & OSHA standards
- Bloodborne pathogens & exposure control
- HIPAA & patient confidentiality
- Quality control & error prevention
Topic 5: Patient Preparation20%- Patient identification & verification
- Requisition review & test verification
- Informed consent & communication
- Patient positioning & comfort
- Site selection & preparation

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q37-Q42):

NEW QUESTION # 37
Which of the following patient positions is safest for a patient who reports a history of fainting during blood draws?

Answer: D

Explanation:
A patient with a history of fainting should be positioned reclining or lying down before collection. Syncope is a common phlebotomy complication and can lead to falls, head injury, needle injury, or specimen loss if the patient is not positioned safely. Standing is never appropriate for venipuncture because a fainting patient can collapse. Sitting on an unsupported exam table is also unsafe because the patient may fall from a height. Sitting with legs crossed can affect circulation and does not protect against syncope. The phlebotomist should ask about prior fainting, observe the patient's color and behavior, explain the procedure calmly, and stop the draw if the patient becomes pale, diaphoretic, dizzy, nauseated, or unresponsive. If syncope occurs, the phlebotomist should remove the needle when safe, activate the safety device, call for assistance, lower the patient's head or follow facility policy, and monitor the patient until help arrives. Reference topics: Patient Preparation; syncope prevention; patient positioning; adverse reactions; venipuncture safety.


NEW QUESTION # 38
Which of the following types of testing requires chain of custody documentation for specimens?

Answer: B

Explanation:
Drug testing requires chain of custody documentation when the specimen is collected for legal, employment, forensic, or regulatory purposes. Chain of custody tracks the specimen from collection through transport, receipt, testing, storage, and final disposition. It documents who collected the specimen, who handled it, when transfers occurred, whether seals were intact, and whether the specimen remained secure. This protects the legal defensibility of the result by reducing the possibility of substitution, tampering, contamination, or misidentification. Blood typing requires strict patient identification and specimen labeling because of transfusion risk, but it is not the classic chain-of-custody specimen in this question. HIV testing requires confidentiality and consent requirements according to policy, but not forensic custody tracking in routine care. Tuberculosis testing requires correct collection or test procedure, infection-control precautions, and documentation, not legal custody control. For drug screening, the phlebotomist must follow collection kit instructions exactly, verify identity, seal the specimen properly, complete all required documentation, and maintain specimen security. Reference topics: Processing Specimens; chain of custody; toxicology testing; forensic specimens; legal documentation.


NEW QUESTION # 39
Which of the following is an example of a postanalytical error?

Answer: D

Explanation:
Failing to report a critical value promptly is a postanalytical error because it occurs after testing has produced a result. Postanalytical processes include result reporting, documentation, communication, verification, and delivery to the appropriate provider or clinical team. Collecting the wrong tube, underfilling a citrate tube, and hemolyzing a specimen during collection are preanalytical errors because they occur before laboratory analysis. These preanalytical errors may lead to specimen rejection or inaccurate results. Critical values require urgent communication because they may indicate an immediate threat to patient safety. The phlebotomist's role depends on facility policy; if performing point-of-care testing, the technician may be responsible for documenting and reporting results through a defined workflow. A delayed critical result can be just as dangerous as an incorrect specimen because the patient may not receive timely intervention. This question tests the three phases of laboratory testing: preanalytical, analytical, and postanalytical. Reference topics: Processing Specimens; postanalytical error; critical value reporting; documentation; laboratory workflow.


NEW QUESTION # 40
From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

Answer: C


NEW QUESTION # 41
Which of the following is an example of a patient giving a phlebotomist implied consent to complete a blood draw?

Answer: B

Explanation:
The patient extending their arm is an example of implied consent because the patient's action indicates cooperation with the blood draw without a written or explicit verbal statement. In routine phlebotomy, implied consent often occurs when the patient allows identification, listens to the procedure explanation, and physically presents the arm for collection. Signing a consent form is written consent, not implied consent. Saying "Okay" is verbal or expressed consent because the patient directly communicates agreement. Asking questions about the procedure is not consent by itself; it shows the patient is seeking information before deciding whether to proceed. The phlebotomist must still explain the procedure, verify identity, answer process-related questions within scope, respect refusal, and avoid coercion. Consent is not a technical formality; it is tied to patient rights, communication, and ethical practice. If a patient refuses or withdraws cooperation, the technician should not force collection and should follow facility reporting procedures. Reference topics: Patient Preparation; consent types; patient rights; communication; routine venipuncture preparation.


NEW QUESTION # 42
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