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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Collaboration Applications | 5% | - Configure Cisco Jabber (Switching modes, Deployment modes) - Configure Cisco Unity Connection (MWI, SIP integration) |
| Topic 2: Quality of Service (QoS) | 15% | - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Configure LLQ (class map, policy map, service policy) - Describe the class models for providing QoS (DiffServ, IntServ) - Describe the QoS requirements for these applications (Voice, Video, Data) |
| Topic 3: Protocols, Codecs, and Endpoints | 20% | - Describe SIP interworking between CUCM and Cisco Expressway - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) |
| Topic 4: Call Control | 25% | - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Implement toll fraud prevention on CUCM - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) - Describe Mobile and Remote Access (MRA) |
| Topic 5: Infrastructure and Design | 20% | - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) |
| Topic 6: Cisco IOS XE Gateway and Media Resources | 15% | - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Troubleshoot IOS XE dial plans and dial peer matching |
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NEW QUESTION # 17 
Refer to the exhibit. A Cisco UCM user with directory number 4401 dials 5507, and the call is routed to a Cisco Unified Border Element. Which IP address will the call be sent to?
Answer: A
Explanation:
Section: Infrastructure and Design
NEW QUESTION # 18
An administrator with ID392116981 is receiving complaints of pixilation smearing, and pulsing of video calls between two offices that are connected by a WAN. Assuming that QoS is implemented on the WAN connection, which classification is used to mark the video traffic, according to the Cisco QoS baseline?
Answer: D
NEW QUESTION # 19 
Refer to the exhibit. An engineer is troubleshooting why PSTN phones are not receiving the caller ' s name when called from a remote Cisco UCM site. An ISDN PRI connection is being used to reach the PSTN What must the administrator select to resolve the issue?
Answer: C
NEW QUESTION # 20
A company has security policies that prevent direct internet access from the publisher node of the Cisco UCM cluster. How must the licenses be activated for the Cisco UCM cluster?
Answer: B
NEW QUESTION # 21
Refer to the exhibit.
An administrator configures a secure SIP trunk on Cisco UCM. Which value is needed in the Secure Certificate Subject or Subject Alternate Name field to accomplish this task?
Answer: B
NEW QUESTION # 22
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