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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Analyze meeting usage reports
  • 3. Monitor meeting quality
  • 4. Troubleshoot audio/video issues
  • 5. Monitor Teams Rooms health
- Monitor and troubleshoot Teams Phone
  • 1. Analyze call analytics
  • 2. Troubleshoot call issues
  • 3. Monitor SBC health
  • 4. Monitor call quality
  • 5. Use Call Quality Dashboard (CQD)
- Manage compliance and security
  • 1. Configure recording policies
  • 2. Manage security and compliance for Teams Phone
  • 3. Configure information barriers
  • 4. Configure compliance recording
  • 5. Configure retention policies for calls and meetings
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Monitor user adoption analytics
  • 3. Analyze usage reports
  • 4. Generate call quality reports
Topic 2: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure audio conferencing
  • 3. Configure meeting templates
  • 4. Manage meeting policies
  • 5. Configure meeting settings
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Manage Teams Rooms devices
  • 3. Configure Teams panels
  • 4. Configure Teams Rooms accounts
  • 5. Plan for Microsoft Teams Rooms
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Manage attendee engagement features
Topic 3: Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Implement quality of service (QoS)
  • 3. Plan for network bandwidth requirements
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network topology and connectivity
- Plan and configure Teams meetings and conferencing
  • 1. Plan for Teams meetings and live events
  • 2. Configure conferencing bridges
  • 3. Plan for webinars and town halls
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure meeting policies
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure call queues and auto attendants
  • 3. Plan for Teams Phone deployments
  • 4. Configure Teams Phone policies
  • 5. Configure emergency calling policies
Topic 4: Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure emergency locations
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency calling policies
  • 4. Manage emergency calling licenses
- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Direct Routing
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure Operator Connect
  • 5. Configure Teams Calling Plans
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure call hold music
  • 3. Configure location-based routing
  • 4. Configure call park policies
  • 5. Configure caller ID policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q343-Q348):

NEW QUESTION # 343
Drag and Drop Question
You have a Microsoft Teams deployment that contains a user named User1.
You need to ensure that User1 can schedule webinars. The solution must meet the following requirements:
- Ensure that only User1 can schedule public webinars.
- Ensure that anonymous users can join the webinars
- Support the use of inhouse RTMP encoders.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

Explanation:
1. Assign User1 a Microsoft 365 E3 license and a Teams Premium license.
Teams Premium is required to schedule and host public webinars and to support advanced streaming features like RTMP input.
2. Create an event policy.
An event policy is needed to restrict webinar scheduling to a specific user (User1) and to enable features like RTMP input.
3. Assign the policy to User1.
After creating the event policy, it must be explicitly assigned to User1 to ensure only they can schedule public webinars.
Microsoft 365 E3 with Teams Premium is the minimum requirement for public webinars and RTMP support.
Event policy creation ensures control over webinar permissions, including public webinar hosting and RTMP input.
Assigning the policy enforces the restriction that only User1 can schedule public webinars.


NEW QUESTION # 344
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You configure a meeting template as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 345
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps


NEW QUESTION # 346
You have a Microsoft Teams deployment.
A user named User1 plans to host a live event.
You create a new meeting policy and set Screen sharing mode to Entire screen.
You need to complete the meeting policy configuration to ensure that User1 can host the live event.
Which two settings should you set to On? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: B,E


NEW QUESTION # 347
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Install Windows Configuration Designer
2 - Use the Provision Surface Hub devices wizard
3 - Save the provisioning package to a USB device
4 - Deploy the provisioning package to Surface Hub
Reference:
https://learn.microsoft.com/en-us/surface-hub/provisioning-packages-for-surface-hub


NEW QUESTION # 348
......

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