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| Section | Weight | Objectives |
|---|---|---|
| Solution Design for Slack | - Workspace architecture and design principles - Integration design with Salesforce ecosystem - Channel strategy and governance model | |
| Delivery and Migration | 17% | - Slack delivery best practices - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams |
| Slack Administration and Governance | - User lifecycle management - Security and compliance controls - Workspace configuration and settings | |
| Change Management and Adoption | - User adoption strategies - Training and enablement planning - Communication and rollout planning |
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NEW QUESTION # 78
A fast-growing tech startup is adopting Slack and requires a role dedicated to day-to-day management of Slack workspaces, including user permissions and channel settings, but not requiring access to sensitive billing information. Which role should they assign?
Answer: D
Explanation:
For a fast-growing tech startup, the Workspace Admin role is ideal for managing day-to-day operations within specific workspaces. This role allows handling user permissions and channel settings effectively without accessing sensitive billing information, which aligns with the needs of a growing organization.
NEW QUESTION # 79
Your client is concerned about maintaining data security and compliance when migrating to Slack. What is the best practice for addressing these concerns?
Answer: A
Explanation:
Understanding the client's specific security and compliance needs and assisting them in configuring Slack's settings to meet these requirements is the best practice. This ensures that the client's use of Slack aligns with their data security policies and compliance obligations.
NEW QUESTION # 80
A financial services company needs to ensure that their Slack usage complies with industry regulations requiring the archiving of all communications for a minimum of five years. Which Slack feature should they utilize to meet this regulatory requirement?
Answer: B
Explanation:
Compliance Exports in Slack allow organizations to export all communications, which is essential for industries that need to archive communications for regulatory purposes, like financial services.
NEW QUESTION # 81
A healthcare organization wants to use Slack to streamline their internal administrative processes while ensuring compliance with health privacy regulations. Which process would be best suited for migration to Slack?
Answer: A
Explanation:
Slack is well-suited for coordinating staff schedules, managing shift changes, and making general announcements. This use case allows for efficient and real-time communication among staff, without involving sensitive patient information, thus aligning with privacy regulations.
NEW QUESTION # 82
Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?
Answer: D
Explanation:
The correct recommendation is to enable domain claiming . In an Enterprise Grid environment, domain claiming is the administrative control that links company-owned email domains to the Enterprise organization and prevents employees from creating unsanctioned Slack workspaces with those domains. This is a policy and governance control, not a communication-only problem. Option A may help route future workspace requests, but it does not prevent independent workspace creation. Option B is weak because user communication is advisory, not enforceable. Option C is not the correct Slack control and would create unnecessary user-management risk. Domain claiming is specifically designed to make the Enterprise org's approved workspaces easier to find, allow eligible users to join the org, and prevent unmanaged workspace sprawl outside the organization. Slack's official documentation explicitly lists preventing unsanctioned workspace creation as a reason to claim domains for an Enterprise organization.
Reference topic: Policies and Settings - Enterprise Grid domain governance, workspace creation control, and domain claiming.
NEW QUESTION # 83
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