Peoplecert ITIL-4-HVIT Certification Exam Infor | Exam ITIL-4-HVIT Consultant

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
  • 1. Customer and stakeholder value
    • 2. Feedback loops and continual improvement
      Topic 2: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
      • 1. The characteristics of high-velocity IT
        • 2. Digital technology and digital organizations
          Topic 3: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
          • 1. Operating and improving digital products
            • 2. Designing and delivering digital products
              Topic 4: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Information security management
                • 2. Architecture management
                  • 3. Deployment management
                    • 4. Service validation and testing
                      • 5. Business analysis
                        Topic 5: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
                        • 1. Optimize and automate
                          • 2. Focus on value

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q106-Q111):

                            NEW QUESTION # 106
                            Which TWO are characteristics of the service value system within a digital operating model?
                            1. There are dedicated value streams for each product
                            2. High performance value co-creation is a part of the culture
                            3. The service consumer owns the service provider resources
                            4. A narrow band of visibility is part of the service's design

                            Answer: B

                            Explanation:
                            The service value system in a digital operating model emphasizes collaboration, shared responsibility, and value co-creation between service providers and consumers. A key characteristic is fostering a culture of high performance where value is jointly created rather than delivered in isolation. It also reflects closer alignment and integration between providers and consumers, supporting shared accountability for outcomes rather than strict ownership boundaries.


                            NEW QUESTION # 107
                            Which statement is CORRECT when considering a transformation to high velocity IT?

                            Answer: B

                            Explanation:
                            A transformation to high-velocity IT focuses on increasing speed, responsiveness, and flow, but it must still maintain appropriate levels of quality, reliability, and control. If quality is compromised, the organization risks increased failures, rework, and customer dissatisfaction, which undermines the benefits of higher velocity.


                            NEW QUESTION # 108
                            An organization has integrated security requirements, controls, and automated security testing directly into the work of its development and operations teams, rather than treating security as a separate gate at the end.
                            Which approach does this describe?

                            Answer: C

                            Explanation:
                            DevSecOps extends DevOps by making security a shared responsibility across the entire value stream. Embedding automated security checks and expertise into everyday work means that conformance is assured continuously without introducing the delays associated with late-stage security reviews.


                            NEW QUESTION # 109
                            An organization wants to reduce the time it takes to deliver products to its customers.
                            How would the 'service validation and testing' practice contribute to this objective?

                            Answer: C

                            Explanation:
                            The service validation and testing practice contributes to faster product delivery by including testing early and continuously throughout the development lifecycle, enabling earlier detection of defects and reducing delays later in the process.


                            NEW QUESTION # 110
                            Which concept would MOST help to ensure that information needed to identify problems is available?

                            Answer: B

                            Explanation:
                            Safety culture most helps ensure that information needed to identify problems is available, because it promotes openness, transparency, and the reporting of issues without fear of blame, enabling better problem identification and resolution.


                            NEW QUESTION # 111
                            ......

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