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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel and User Group Administration | 28% | - User group creation and administration - Archiving and deletion policies - Channel types and management |
| Topic 2: User Lifecycle Management | 14% | - Guest account management - User provisioning methods - Authentication and access control |
| Topic 3: Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
| Topic 4: Security | 15% | - Data protection and retention policies - Security governance and compliance - Audit and monitoring |
| Topic 5: Enabling Slack Success | 15% | - Analytics and usage measurement - Adoption strategy and best practices - Optimization and training |
| Topic 6: Fundamentals | 9% | - Workspace and organization settings and dashboards - User roles and responsibilities - Slack paid plan features |
| Topic 7: App Administration | 10% | - Workflow Builder usage - Integration management - App installation and configuration |
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NEW QUESTION # 153
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
Answer: C
Explanation:
Slack ensures that all customer data:
"Is encrypted at rest and in transit, using industry-standard encryption protocols." Workspace Admins cannot access direct messages unless data exports or eDiscovery tools are properly configured and approved. Slack data is stored on Slack-managed servers (AWS infrastructure) and not on customers' own servers by default. Access is not restricted solely to the corporate network unless additional security tools (like Slack Enterprise Mobility Management or VPNs) are enforced.
(Reference: Slack Administration Study Guide - Security and Compliance Overview)
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NEW QUESTION # 154
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
Answer: C
Explanation:
Moving sales channels into the Global workspace and making default channels private would:
* Create confusion and friction in adoption.
* Reduce transparency and cross-functional collaboration.
Slack documentation highlights:
"Workspaces should be structured to align naturally with how teams operate. Making core channels private may limit discoverability and collaboration, which contradicts Slack's goals for connection and transparency." Options B, C, and D promote transparency and collaboration, which is the intended use of Slack across cross- functional teams.
(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Strategies)
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NEW QUESTION # 155
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days.
The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?
Answer: A
Explanation:
Slack's best practices for promoting open communication are:
"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication." Also:
"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks." Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.
(Reference: Slack Administration Study Guide - Messaging and Retention Policies)
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NEW QUESTION # 156
You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)
Answer: B
Explanation:
Slack's SCIM API documentation states:
"SCIM provisioning can be used to sync user attributes, like department, title, and location, from an Identity Provider to Slack profiles." Analytics API (A) and Custom Profile API (C) focus on reporting or manual updates, not syncing at scale.
Manual field creation (D) does not automate the syncing.
(Reference: Slack Administration Study Guide - SCIM Attribute Syncing)
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NEW QUESTION # 157
You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?
Answer: A
Explanation:
Slack guidance for secure workspace onboarding states:
"Connecting IdP groups to workspaces allows for automatic membership management based on department or role, ensuring compliance and security." Manual workflows (A) and self-management options (B, D) are insecure for a regulated environment like financial services.
(Reference: Slack Administration Study Guide - Using IdP Groups for Workspace Management)
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NEW QUESTION # 158
......
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