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Salesforce AP-211 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional Exam
Exam Number:AP-211
Available Languages:English
Exam Format:Multiple select, Multiple choice
Related Certifications:Salesforce Health Cloud Consultant
Salesforce Administrator
Recommended Training:Salesforce Health Cloud Documentation
Salesforce Health Cloud Trailhead Modules
Exam Registration:Salesforce Accredited Professional Credentials
Sample Questions:Salesforce AP-211 Sample Questions
Exam Way:Online proctored exam via Salesforce credentialing platform or authorized testing provider
Pre Condition:No strict prerequisites required, but familiarity with Salesforce Platform and healthcare industry concepts is recommended.
Official Syllabus URL:https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 2
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 3
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 4
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.

Salesforce Health Cloud Accredited Professional Sample Questions (Q60-Q65):

NEW QUESTION # 60
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers

Answer: A,C

Explanation:
The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
Salesforce Surveys can be used to gather responses from patients post-discharge.
Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys) Discovery Framework processes responses and triggers automated care plan assignments based on responses.
Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework) Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).


NEW QUESTION # 61
A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?

Answer: A

Explanation:
Step 1: Understanding the Requirement
A payer organization needs to recruit, credential, and onboard providers into its network. This requires features that manage provider information, credentialing processes, onboarding workflows, and network directory maintenance.
Step 2: Official Salesforce Health Cloud Capability
Salesforce Health Cloud offers an add-on called Provider Network Management (PNM) that is specifically designed for payers to recruit, credential, and onboard providers.
Extract:
"Provider Network Management streamlines recruiting, credentialing, onboarding, and network directory maintenance for payers. It provides tools to manage the provider lifecycle from initial recruitment through onboarding and network management." Administer Health Cloud - Provider Network Management Step 3: Review of Options A . Contact Center for Payers: Focused on member and provider service center functionality, not recruiting or credentialing.
B . Utilization Management: Focused on authorization and medical necessity reviews, not onboarding or credentialing.
C . Provider Network Management: Specifically built for recruiting, credentialing, and onboarding providers.
D . Provider Relationship Management: Focuses on relationship management post-onboarding, but not credentialing/onboarding workflows.
Reference:
Provider Network Management in Health Cloud


NEW QUESTION # 62
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?

Answer: A

Explanation:
The use case mentions:
Plan and track surgical case visits
Manage device inventory
Run cycle counts
These requirements directly align with the Health Cloud Inventory Management data model.
Inventory Management in Health Cloud is designed for MedTech and Life Sciences companies to track:
Surgical case planning and scheduling
Medical device and implant inventory management
Cycle counts and stock levels across facilities
It supports end-to-end surgical case tracking, ensuring the right devices are available at the right place and time.
Why not the others?
A . Life Sciences - Broader model used for clinical trials, patient programs, and pharma engagement, but not focused on surgical case + device inventory.
B . Provider Engagement - Used for managing provider relationship data (e.g., physician affiliations, facilities), not inventory or surgical planning.
C . Intelligent Sales - Focused on sales optimization and customer engagement, not surgical case or inventory management.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Inventory Management Guide:
"Use the Inventory Management data model to manage device inventory, surgical case planning, cycle counts, and medical device tracking across healthcare facilities."


NEW QUESTION # 63
Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation.
Which preference should Bloomington Caregivers' administrator ensure is enabled?

Answer: D


NEW QUESTION # 64
A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with the new address.
How should a developer modify the existing Create Appointment Integration Procedure to solve the request?

Answer: A

Explanation:
To ensure that the new office address is sent to patients via email after booking, you need logic in the Integration Procedure that checks the office location and triggers the correct email template.
Conditional Blocks in Integration Procedures allow developers to execute actions (like sending a specific email) only when certain conditions are met-such as the new office location.
Extract:
"Use a Conditional Block in an Integration Procedure to execute logic based on data values or conditions. For example, send a specific notification when a record matches certain criteria." (Source: Omnistudio Standard Guide - Integration Procedures) Why not A, B, or C?
Removing Try-Catch, building If-Elself logic, or only updating test conditions do not leverage the maintainable and declarative power of Conditional Blocks in Integration Procedures.


NEW QUESTION # 65
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