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| Section | Weight | Objectives |
|---|---|---|
| Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and usage measurement - Optimization and training |
| App Administration | 10% | - Integration management - App installation and configuration - Workflow Builder usage |
| Security | 15% | - Audit and monitoring - Data protection and retention policies - Security governance and compliance |
| User Lifecycle Management | 14% | - User provisioning methods - Guest account management - Authentication and access control |
| Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Fundamentals | 9% | - User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features |
| Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
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NEW QUESTION # 178
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)
Answer: C
Explanation:
When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:
"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation." If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)
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NEW QUESTION # 179
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
Answer: A
Explanation:
In Slack, @channel notifies everyone in a channel, whether or not they're currently active, while @here only notifies active members.
Slack documentation explains:
"Use @channel to notify everyone in a channel of important updates. Use @here to notify only those currently online." In a case where urgent communication needs to be received either now or seen first thing in the morning, using both ensures coverage without relying only on availability.
(Reference: Slack Administration Study Guide - Using Mentions and Channel Notifications Effectively)
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NEW QUESTION # 180
You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?
Answer: C
Explanation:
Slack recommends for external collaboration:
"Use Slack Connect to collaborate with external partners in shared channels rather than relying on guest accounts, especially for long-term relationships." Guests (A, C) require manual account management. A new Slack workspace (D) would fragment communication unnecessarily.
(Reference: Slack Administration Study Guide - Using Slack Connect for External Collaboration)
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NEW QUESTION # 181
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.
You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)
Answer: D
Explanation:
In Slack Connect, the same channel can have different names in each participating organization's workspace:
"Slack Connect channels may appear with different names in each organization. Members need to search by the name it appears in their own workspace." Therefore, even though you sent the channel name from your side, the user on the partner organization side needs to find it by the name assigned in their workspace. It is not an issue of membership (A), posting permissions (C), or privacy settings (B) in this case.
(Reference: Slack Administration Study Guide - Slack Connect Channel Management)
NEW QUESTION # 182
You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?
Answer: A
Explanation:
Slack best practices state:
"SAML-based SSO and SCIM provisioning (through IdP groups) are available on the Business+ plan. This enables automation of user management and enhances login security." Google Workspace SSO (A) without SAML lacks the full control needed. 2FA (B) is a good practice but doesn't automate provisioning. Enterprise Grid (C) would be overkill and costly for a small organization.
(Reference: Slack Administration Study Guide - Identity and Access Management)
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NEW QUESTION # 183
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