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| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies and Best Practices | 18% | - Governance, change management, staffing, deployment, and adoption best practices - Plan, gather requirements, design, build, test, document, deploy, and optimize solutions |
| Solution Design | 19% | - Design solutions aligned with educational processes and data models - Design for student lifecycle management - Evaluate account and contact models, data relationships, and scalability |
| Analytics | 7% | - Design and implement reports and dashboards for education stakeholders - Apply CRM Analytics and reporting solutions for education use cases |
| Domain Expertise | 18% | - Explain Education Cloud solutions for K-12 institutions - Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations |
| Education Cloud Configuration | 22% | - Work with Education Data Architecture (EDA) setup and configuration - Understand capabilities, features, and compatibility with other Salesforce products - Install and configure Salesforce Education solutions |
| Integration and Data Management | 16% | - Use EDA and data tools effectively - Assess integration requirements and strategies with external systems - Data migration, quality, governance, and volume management |
>> Education-Cloud-Consultant Fragen Und Antworten <<
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75. Frage
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
Antwort: B
Begründung:
Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object thatindicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors. References:
https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm & type=5
76. Frage
A university ' s strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
Antwort: B
Begründung:
The consultant should recommendimplementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/
77. Frage
A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.
what is the likely cause for all of these issues?
Antwort: D
78. Frage
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
Antwort: A
Begründung:
An app onthe AppExchange is a solution that the consultant can recommend to extend the Salesforce environment to support event management functionality. The AppExchange is a marketplace where customers can find apps that provide additional features and solutions for Salesforce. There are many apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda- building. The consultant can help the Advancement department choose an app that meets their needs and budget. Elevate and Giving Pages, Gift Entry Manager, and Event Monitoring are not solutions that can provide event management functionality. References:
https://appexchange.salesforce.com/appxStore?type=App & keyword=event%20management
https://www.salesforce.org/blog/event-management-apps-for-nonprofits-and-higher-ed/
79. Frage
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
Antwort: B
Begründung:
The first thing that the consultant should do when enabling Course Connections for the first time in EDA is to set record types for Course Connections. Record types allow theconsultant to define different types of course connections, such as instructor, student, or teaching assistant. Record types also determine the page layout and picklist values for each type of course connection. Running Course Connections Backfill, setting up Course Offering Schedule, and disabling Course Enrollments are not the first steps to enable Course Connections in EDA. References:
https://powerofus.force.com/s/article/EDA-Course-Connections
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm & type=5
80. Frage
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