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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Education Cloud Settings and Configuration | 20% | - Determine the correct settings and configuration for a deployment - Describe the capabilities of Education Cloud - Explain the Education Cloud architecture and concepts - Explain how to set up and configure an Education Cloud org |
| Topic 2: Stakeholder Management and Ecosystem | 5% | - Explain the Education Cloud Ecosystem - Identify the appropriate stakeholders for a project |
| Topic 3: Recruitment and Admissions | 17% | - Determine the correct tools and methods to support Recruitment and Admissions - Configure Recruitment and Admissions - Explain Student data model and relationships |
| Topic 4: Student Success and Support | 22% | - Explain Advising data model and relationships - Determine the correct tools and methods to support Student Success and Support - Configure Student Success |
| Topic 5: Education Cloud Integration and Data Management | 15% | - Describe data management considerations - Explain data migration strategies - Determine integration patterns for an Education Cloud implementation |
| Topic 6: Analytics and Einstein for Education Cloud | 10% | - Describe Education Einstein capabilities - Determine reporting and analytics solutions for an Education Cloud implementation |
| Topic 7: Advancement | 11% | - Determine the correct tools and methods to support Advancement operations - Explain Advancement data model and relationships |
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NEW QUESTION # 119
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
Answer: C
Explanation:
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns. Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
NEW QUESTION # 120
The Executive Education department plans to use the Education Data
Architecture (EDA) for prospective and current students. The system
admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which two actions should the consultant recommend instead? Choose 2 answers
Answer: B,D
NEW QUESTION # 121
The intellectual Property department at a research university needs to manage the institution ' s patents. The department does not serve students and has a B2B business process.
Whichaccount mode! should the constant recommend?
Answer: B
Explanation:
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B.
References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://help.salesforce.com/s/articleView?id=sf.account.htm & type=5
NEW QUESTION # 122
A school of engineering is interested in Salesforce. There are several other Salesforce environments across the university with varying degrees of usage and configuration. The university is largely decentralized where schools operate independently of each other and often in silos. There is high turnover in staff and leadership.
Which Salesforce environment strategy should the consultant recommend?
Answer: B
Explanation:
The consultant should recommend that the school of engineering should have its own Salesforce environment as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership. A Salesforce environment is an instance of Salesforce that contains a set of data, metadata, features, or configurations. The school of engineering should have its own Salesforce environment as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership by having more control, flexibility, and autonomy over their own data, metadata, features, or configurations without being affected by or affecting other schools' environments. The university should not consolidate all of the Salesforce environments, the school of engineering should not initiate a Center of Excellence (CoE), or the school of engineering should not share an existing Salesforce environment with another school as a Salesforce environment strategy for the school of engineering that is interested in Salesforce and there are several other Salesforce environments across the university with varying degrees of usage and configuration, the university is largely decentralized where schools operate independently of each other and often in silos, and there is high turnover in staff and leadership. Reference:
https://help.salesforce.com/s/articleView?id=sf.environments.htm&type=5
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
NEW QUESTION # 123
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
Answer: B
Explanation:
An app on the AppExchange is a solution that the consultant can recommend to extend the Salesforce environment to support event management functionality. The AppExchange is a marketplace where customers can find apps that provide additional features and solutions for Salesforce. There are many apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Advancement department choose an app that meets their needs and budget. Elevate and Giving Pages, Gift Entry Manager, and Event Monitoring are not solutions that can provide event management functionality. Reference:
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management
https://www.salesforce.org/blog/event-management-apps-for-nonprofits-and-higher-ed/
NEW QUESTION # 124
......
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