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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator |
| Exam Number: | Plat-Admn-201 |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | $200 USD (plus applicable taxes, varies by region) |
| Certificate Validity Period: | Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required) |
| Real Exam Qty: | 60 (approximately) |
| Available Languages: | English, German, Portuguese (Brazil), Spanish, Japanese, French |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform Developer I Salesforce Certified Platform App Builder |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Recommended Training: | Advanced Administrator Learning Path Salesforce Admin Beginner Trail |
| Exam Registration: | Pearson VUE Salesforce Exams Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam or onsite test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; basic Salesforce platform knowledge recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
>> Plat-Admn-201 Valid Test Sample <<
Each format specializes in a specific study style and offers unique benefits, each of which is crucial to good Salesforce Certified Platform Administrator (Plat-Admn-201) exam preparation. The specs of each Salesforce Plat-Admn-201 Exam Questions format are listed below, you may select any of them as per your requirements.
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NEW QUESTION # 140
The sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing. Which two features should a Platform Administrator configure?
Answer: B,D
Explanation:
To "predict upcoming revenue" and "benchmark performance," Salesforce provides the Collaborative Forecasting feature.
Forecasting (Option B): This tool allows managers to see their pipeline summarized by time period (quarters) and category. It provides a real-time view of what the team expects to close.
Opportunity Stages (Option D): Forecasting relies directly on the Opportunity Stage. Each stage is mapped to a "Forecast Category" (e.g., Pipeline, Best Case, Commit, Closed). By accurately defining these stages and their associated probabilities, the Platform Administrator ensures that the forecast reflects a realistic revenue prediction.
Sales Quotes (Option A) are for generating customer-facing documents. List Views (Option C) are for managing individual records but do not provide the multi-quarter aggregation and benchmarking capabilities required by the sales director.
NEW QUESTION # 141
Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?
Answer: A
Explanation:
Account Teams are designed specifically for "collaborative selling," allowing multiple users to work together on a single Account. By using Account Teams, an administrator can define specific roles (e.g., Sales Engineer, Support Rep) and grant them varying levels of access (Read/Write or Read Only) to the Account and its related Opportunities and Case. To meet the manager's requirement of "streamlining" and "automatically adding" members, the administrator should encourage users to set up Default Account Teams. Once a user defines their default team in their personal settings, they can click a single button to add that entire team to any Account they own.
Sharing Rules (Option B) are typically too broad for this requirement because they apply to all records meeting a criteria, rather than specific collaborative groups. The Role Hierarchy (Option C) provides vertical access but doesn't easily handle the horizontal, project-based access required for support reps and engineers working on specific accounts. Permission Sets (Option D) grant functional permissions (what a user can do) but do not grant access to specific data records in a collaborative way.
NEW QUESTION # 142
A user at Northern Trail Outfitters is having trouble logging in to Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two steps should a Platform Administrator take to help the user log in to Salesforce?
Answer: C,D
Explanation:
When a user is locked out of Salesforce due to too many incorrect login attempts, the Platform Administrator must take specific actions on the user's record detail page to restore access. First, the administrator should click the Unlock button. This clears the lockout status immediately.
Second, because the user likely forgot their credentials (causing the failed attempts), the administrator should use the Reset Password button. This sends a temporary link to the user's email, allowing them to create a new password and log in successfully. "Logging in as the user" (Option A) is a troubleshooting tool for existing sessions but cannot bypass a lockout or change a password on the user's behalf. Changing "Password Policies" (Option D) would affect the entire organization and is not a valid way to help a single locked-out individual.
NEW QUESTION # 143
The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should a Platform Administrator configure to remind the reps to contact their top account?
Answer: D
Explanation:
To ensure a consistent, weekly "check-in" occurs, the Platform Administrator should enable the creation of recurring tasks. This feature allows a sales rep to create a single task (e.g., "Monday Check-in") and set a recurring frequency of "Weekly" on "Mondays." Salesforce then automatically generates the next task in the series once the current one is completed. This is the most effective way to provide reps with a constant reminder in their task list. Additionally, because these are standard Task records, the administrator can easily build a report and a dashboard component to track the completion status of these check-ins for the VP. Time-based workflow (Option A) is typically for one-off alerts based on a date field, not for a permanent weekly habit. Email actions (Option C) and alerts (Option D) notify users but do not create the trackable task record required for the dashboard component.
NEW QUESTION # 144
A user at Northern Trail Outfitters is having trouble logging in to Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two steps should a Platform Administrator take to help the user log in to Salesforce?
Answer: C,D
Explanation:
When a user is locked out of Salesforce due to too many incorrect login attempts, the Platform Administrator must take specific actions on the user's record detail page to restore access. First, the administrator should click the Unlock button19. This clears the lockout status immediately20. Second, because the user likely forgot their credentials (causing the failed attempts), the administrator should use the Reset Password button21. This sends a temporary link to the user's email, allowing them to create a new password and log in successfully. "Logging in as the user" (Option A) is a troubleshooting tool for existing sessions but cannot bypass a lockout or change a password on the user's behalf. Changing "Password Policies" (Option D) would affect the entire organization and is not a valid way to help a single locked-out individual.
NEW QUESTION # 145
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