EXIN First-grade ITILFNDv4 - ITIL 4 Foundation Reliable Braindumps Sheet

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EXIN ITILFNDv4 Exam Syllabus Topics:

Section	Objectives
The Four Dimensions of Service Management	- Value Streams and Processes - Partners and Suppliers - Organizations and People - Information and Technology
ITIL Service Value System (SVS)	- Practices Overview - Guiding Principles - Service Value Chain - Governance - Continual Improvement
Service Management Key Concepts	- Value and Value Co-creation - Service Relationships - Service Offerings

>> ITILFNDv4 Reliable Braindumps Sheet <<

Quiz 2026 EXIN ITILFNDv4: First-grade ITIL 4 Foundation Reliable Braindumps Sheet

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EXIN ITIL 4 Foundation Sample Questions (Q212-Q217):

NEW QUESTION # 212
Identify the missing word(s) in the following sentence.
A(n) [?] is the cause, or potential cause, of one or more incidents.

A. Event
B. Known error
C. Change
D. Problem

Answer: D

Explanation:
The cause of one or more incidents. It represents a deeper issue that needs to be identified and resolved to prevent future incidents. For example, the root cause of a system outage might be a software bug or a hardware failure.

NEW QUESTION # 213
Which statement BEST describes a service request?

A. A high priority RFC from a senior manager
B. A generic description for the many different types of demands that are placed upon the IT organization by the users
C. A generic description for the many types of request for change (RFC) that are received by the IT organization
D. A request from a customer for a new service

Answer: B

NEW QUESTION # 214
What is the purpose of the 'deployment management' practice?

A. To make new and changed services and features available for use
B. To move new or changed components to live environments
C. To protect the information needed by the organization to conduct its business
D. To plan and manage the full lifecycle of all IT assets

Answer: B

NEW QUESTION # 215
Who is responsible for defining metrics for change management?

A. The change advisory board (CAB)
B. The continual service improvement manager
C. The service owner
D. The change management process owner

Answer: D

NEW QUESTION # 216
Which of the following terms is more suitable to describe the functionality of a service?

A. Output
B. Utility
C. Outcome
D. Warranty

Answer: B

NEW QUESTION # 217
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