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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Energy and Utilities Cloud Accredited Professional Exam |
| Exam Number: | Energy-and-Utilities-Cloud (AP-207) |
| Real Exam Qty: | 50 |
| Related Certifications: | Salesforce Accredited Professional |
| Exam Duration: | 75 minutes |
| Passing Score: | 60% |
| Exam Price: | USD 150 |
| Exam Format: | Multiple Choice, Scenario-based, Multiple Select |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Recommended Training: | Energy and Utilities Cloud Implementation Readiness Energy and Utilities Foundations |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Energy-and-Utilities-Cloud Sample Questions |
| Exam Way: | Online proctored or Onsite at test centers |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207 |
>> Energy-and-Utilities-Cloud合格体験談 <<
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質問 # 77
4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers
正解：A、B、D
質問 # 78
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?
正解：B、C
解説：
For accurately pricing quotes for new, small, and medium business customers, integration with third-party systems is necessary in scenarios where meter technical data is required from the Distributed System Operator (DSO) to confirm supply capability (B), and where credit ratings are used as a pricing input (D). Integrating with the DSO's systems ensures accurate supply feasibility assessments, while integrating with credit rating agencies provides the necessary financial risk insights to inform pricing decisions effectively. Reference = Salesforce Energy and Utilities Cloud documentation on pricing and quoting emphasizes the need for accurate data, which may require integration with external systems for meter data and credit assessments. Information on integrating Salesforce with external systems for enhanced quoting accuracy can be found in Salesforce's integration and API documentation: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/
質問 # 79
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?
正解：C、D、E
解説：
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. Reference = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.salesforce.com/docs
質問 # 80
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?
正解：A
解説：
Salesforce Energy and Utilities Cloud provides a comprehensive, unified view of utility customer interactions across multiple channels, facilitating seamless service and support. The digital interaction platform, by leveraging omnichannel data access, enables utilities to offer their customers a consistent experience whether they ' re accessing information online, through mobile applications, or via internal console applications. This approach ensures that all data access methods are integrated and provide a unified experience, reflecting Salesforce ' s commitment to creating connected customer experiences across various touchpoints. References
= Salesforce Energy and Utilities Cloud documentation emphasizes the importance of creating a connected and seamless customer experience across different channels and platforms, which is achieved through omnichannel data access. This can be further explored in the Salesforce Energy and Utilities Cloud guide and the Salesforce Omnichannel features documentation: https://www.salesforce.com/products/industries/energy- and-utilities/overview/
質問 # 81
An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?
正解：B
質問 # 82
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Energy-and-Utilities-Cloud必殺問題集: https://www.jpntest.com/shiken/Energy-and-Utilities-Cloud-mondaishu
さらに、JPNTest Energy-and-Utilities-Cloudダンプの一部が現在無料で提供されています：https://drive.google.com/open?id=1pjUg60I6gf1-nzUPSh_MrX0UUlfvXmOD