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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Territory Management - Visit Planning Process - Visit Schedule and Frequency |
| Topic 2: Visit Execution | 23% | - Visit Tasks and Task Types - Visit Execution Process - Order Capture and Order Submission - Inventory Check and Product Listing - Promotion Check and Promotion Details - Photo Capture and Survey |
| Topic 3: Visit Planning and Execution Configuration | 15% | - Configuration of Inventory Checks and Product Listings - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission |
| Topic 4: Admin and Configuration | 12% | - User Setup and Permissions - Mobile Configuration - Reports and Dashboards - Consumer Goods Cloud Data Model |
| Topic 5: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Store Execution Process - Configuration of Planogram Compliance |
| Topic 6: Store Execution | 15% | - Store Execution Process - Assortment Monitoring - Store Survey and Feedback - Planogram Compliance |
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NEW QUESTION # 81
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?
Answer: C,D,E
Explanation:
Sales Rep Performance, Store Insights, and Product Performance are standard analytics dashboards provided for Consumer Goods Retail Execution.
The Sales Rep Performance dashboard enables sales managers to compare representatives, identify high- and low-performing team members, and analyze performance trends over time. Metrics can include revenue, product sales, visits, compliance, and other Retail Execution measurements.
The Store Insights dashboard provides store-focused analysis. It enables users to examine store sales, compliance metrics, product performance, visits, and related trends to identify outlets that require attention.
Salesforce documents Store Insights as one of the embedded dashboards available within the Consumer Goods analytics experience.
The Product Performance dashboard provides product- and category-level insights. Sales managers can identify high- and low-performing products, review revenue and quantity trends, analyze compliance, and determine which products require intervention.
The native analytics portfolio contains additional dashboards such as Store Performance, Territory Performance, Whitespace Analysis, and Sales Manager Home. Category Insights and Inventory Performance are not the corresponding standard dashboard names represented by these options.
Study Guide Topics:Analytics - > CRM Analytics - > Sales Rep Performance - > Store Insights - > Product Performance
NEW QUESTION # 82
Which object is the promotion object associated to?
Answer:
Explanation:
Promotion Channel
Explanation:
The Promotion Channel object provides the association between a Promotion and the business entity or retail destination to which that promotion applies.
A Promotion record defines the commercial activity itself, including the offer or merchandising initiative.
Salesforce then uses related records to establish the context of that promotion. Promotion Products identify individual products included in the promotion, while Promotion Product Categories establish category-level participation. Promotion Channel determines where the promotion is applicable.
Salesforce allows administrators to associate a Promotion Channel with a Retail Store, Retail Store Group, or Account. The administrator opens the relevant Promotion and adds the required retail destination through the Promotion Channel related list. An optional In-Store Location can also be specified when the promotional activity applies to a particular physical location inside the outlet-for example, a checkout counter or endcap.
This separation provides a flexible many-to-many structure: one promotion can apply to multiple retail destinations, and a store can participate in multiple promotions. During Visit Execution, Salesforce can then identify the promotions applicable to the store and expose them through Promotion Check activities.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Retail Store - > Retail Store Group -
> Account
NEW QUESTION # 83
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
Answer: C
Explanation:
To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Location called Frozen Food Aisle'. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler. By creating an In-Store Location for the frozen food aisle, the consultant can associate it with the products that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.
NEW QUESTION # 84
Which three statements are Correct about Store Products?
Answer: A,B,C
Explanation:
Store Products are integral to various tasks in Consumer Goods Cloud, including inventory and promotion checks, as well as search and scan functionalities.
NEW QUESTION # 85
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?
Answer: A
Explanation:
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.
NEW QUESTION # 86
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