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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Virtualization and Cloud Computing | 12% | - Virtual machine concepts - Cloud concepts and models (IaaS, PaaS, SaaS) - Cloud connectivity and configuration - Cloud and virtualization troubleshooting - Virtualization fundamentals |
| Topic 2: Networking | 20% | - Network connectivity - Network troubleshooting - IP addressing and subnetting basics - Network hardware and devices - Network configurations - Network protocols and services |
| Topic 3: Mobile Devices | 15% | - Mobile device configuration - Mobile device synchronization - Mobile device management (MDM) - Cellular connectivity and settings - Mobile device troubleshooting |
| Topic 4: Hardware and Network Troubleshooting | 26% | - Troubleshooting methodology - Network troubleshooting - Common symptoms and root causes - Hardware troubleshooting - Printers and multifunction devices - Mobile device troubleshooting |
| Topic 5: Hardware | 27% | - Power supplies and connectors - RAM types and installation - Storage devices (HDD, SSD, NVMe) - CPU and expansion cards - Peripheral devices and connections - BIOS/UEFI and firmware - PC hardware and peripherals |
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NEW QUESTION # 234
A technician is replacing a failed power supply in a ten-year-old computer When installing the customer-provided power supply, the technician discovers the ATX connector would not plug into the motherboard. The customer wants a cost-effective solution. Which of the following should the technician do next?
Answer: D
Explanation:
Older motherboards use 20-pin connectors, while newer power supplies use 24-pin connectors.
An adapter resolves the compatibility issue cost-effectively.
NEW QUESTION # 235
Which of the forming connector types would best suit a company that experiences a large volume of internet traffic?
Answer: A
Explanation:
RG11 coaxial cable with quad shielding is designed to handle large volumes of internet traffic, providing excellent resistance to interference and high bandwidth capacity.
Why Not A (USB 3.1): USB 3.1 is used for connecting peripherals, not for high-volume internet traffic.
Why Not C (SATA3.0): SATA is used for internal data storage connections, not for network traffic.
Why Not D (Unshielded plenum RJ45): While RJ45 cables are commonly used, unshielded cables are prone to interference and are not ideal for high-volume traffic.
CompTIA A+ Exam Reference: Core 1 (220-1201), Section 3.1, cable types and their characteristics.
NEW QUESTION # 236
The power supply for a user's gaming computer fails. The user buys a replacement online. The user connects the power supply to the motherboard, the graphics card, and the SSDs, but the computer fails to start and displays a critical error. Which of the following is the most likely cause?
Answer: B
Explanation:
Modern motherboards require two separate power connections from the power supply: the 24-pin ATX connector for general motherboard power and a 4-pin or 8-pin CPU (EPS) connector dedicated to powering the processor. According to CompTIA Core 1 (220-1201) power supply installation and troubleshooting guidelines, failing to connect the CPU power connector commonly results in a system that does not boot and may display a critical or CPU-related error.
In this scenario, the user connected power to the motherboard, graphics card, and storage devices, but the system fails to start. This strongly indicates that the CPU power connector was overlooked, which is a frequent mistake during PSU replacement. Without this connection, the processor cannot initialize, preventing POST.
Insufficient wattage typically causes instability, shutdowns, or reboots under load rather than immediate failure with a critical error. RAM upgrades are unrelated to PSU replacement, and redundant power supplies are used in enterprise systems, not standard gaming PCs.
CompTIA emphasizes verifying all required PSU connectors, especially the CPU power connector, as a critical troubleshooting step when a system will not power on after a PSU replacement.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Power Supplies, Connectors, and Troubleshooting
NEW QUESTION # 237
A user only has access to basic printer functions. A technician notices that the advanced printer features are missing. Which of the following actions will fix this issue?
Answer: D
Explanation:
When a printer only provides basic functionality (such as simple printing without duplexing, color management, stapling, or finishing options), this typically indicates that the system is using a generic or basic printer driver rather than the full-featured driver from the printer manufacturer.
Advanced printer features are enabled through manufacturer-specific drivers, which expose all hardware capabilities to the operating system.
Operating systems often install default or class drivers automatically, especially when printers are connected via USB or discovered on a network. While these drivers allow basic printing, they do not include proprietary features such as high-resolution settings, tray selection, finishing units, or secure printing options. Installing the correct driver package from the printer manufacturer ensures full compatibility and unlocks advanced functionality.
NEW QUESTION # 238
Which of the following best characterizes a plenum-rated cable?
Answer: C
Explanation:
Plenum-rated cables are designed with special fire-resistant and low-smoke materials, making them safe for use in air-handling spaces such as ceilings or ducts where fire safety standards are critical.
NEW QUESTION # 239
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