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Salesforce MC-202 Exam Syllabus Topics:

SectionObjectives
Topic 1: Subscriber and Data Management- Subscription management and preferences
- Subscriber lifecycle and data extensions
- Data import, segmentation, and contact management
Topic 2: Reporting and Analytics- Tracking and reporting tools
- Email performance metrics
Topic 3: Email Marketing Best Practices- Compliance (CAN-SPAM, GDPR concepts)
- Email deliverability fundamentals
- List hygiene and engagement strategies
Topic 4: Content Creation and Delivery- Dynamic content and personalization
- Email Studio and content builder usage
- Templates and AMPscript basics
Topic 5: Marketing Automation and Journeys- Automation Studio concepts
- Journey Builder fundamentals

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Salesforce Certified Marketing Cloud Email Specialist Sample Questions (Q64-Q69):

NEW QUESTION # 64
Northern Trail Outfitters (NTO) released a clever promotional video that went viral.
Subsequently, the company acquired a large number of email leads at the last trade show.
NTO wants to send a welcome email with a coupon directing recipients to its website.
Which configuration should help with limiting a spike in volume to the website?

Answer: C

Explanation:
Send Throttle is afeature in Salesforce Marketing Cloud that allows marketers to control the rate at which emails are sent. This can help manage and distribute the load on the website by pacing the influx of visitors, preventing potential server overload and ensuring a smoother user experience.
References:Salesforce Marketing Cloud Documentation on Send Throttling


NEW QUESTION # 65
A marketer wants to use a filter to create a data extension that includes only records from yesterday.
Which step should they take to ensure the data extension includes newly added records?

Answer: B

Explanation:
To ensure that a data extension includes only records from the previous day and is updated with newly added records, the marketer should schedule an automation to refreshthe filter activity daily. This approach ensures that the data extension is consistently updated with the latest relevant records, maintaining its accuracy and relevance for campaigns.
References:
Salesforce Marketing Cloud Documentation on Filter Activity


NEW QUESTION # 66
Northern Trail Outfitters (NTO) wants to include specific content for its most engaged customers and different content for its least engaged customers.
Which Journey Builder activity should NTO use?

Answer: A

Explanation:
The Engagement Split activity in Journey Builder allows you to branch contacts based on their level of engagement with your emails. Northern Trail Outfitters (NTO) can use this activity to differentiate content fortheir most engaged customers versus their least engaged customers, ensuring a personalized experience for each segment. Reference:Salesforce Marketing Cloud Documentation on Engagement Split.


NEW QUESTION # 67
Northern Trail Outfitters (NTO) wants to be notified of any abnormal subscriber behavior with its 'Weekly Deal email.
Which feature provides notification badges to alert NTO of any performance issues?

Answer: C

Explanation:
Einstein Messaging Insights in Salesforce Marketing Cloud provides notification badges and alerts to help users quickly identify any abnormal subscriber behaviors or performanceissues with their email campaigns.
This feature leverages AI to detect and notify marketers of anomalies, ensuring they can promptly address any concerns.
Reference:Salesforce Marketing Cloud Documentation on Einstein Messaging Insights


NEW QUESTION # 68
Northern Trail Outfitters (NTO) receives a complaint from a long-time customer who claims that, despite providing an updated emailaddress, they are still receiving emails at an old address. NTO confirms that the customer's new email address is stored in the target data extension.
What is preventing the customer from receiving emails at their new address?

Answer: B

Explanation:
Reference:Salesforce Documentation - All Subscribers


NEW QUESTION # 69
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