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NEW QUESTION # 102
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to PHIR R4 standards, but some transformation is anticipated.
Which approach should a consultant use to set up this integration?
Answer: D
Explanation:
* FHIR-Based Interoperability with Transformation:
Exact Extract:
"Middleware solutions enable integration with EHRs using HL7 or FHIR standards and can perform necessary data transformation for compatibility with Health Cloud." Reference:
* Other Options:
Batch jobs/SFTP and point-to-point APIs are not scalable or flexible for ongoing data transformation.
"Swivel-chair" procedures are not a technical integration.
NEW QUESTION # 103
When accessing a person account record within Health Cloud, the user must have access to the entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best practice?
Answer: B
Explanation:
Step-by-Step Explanatio n:
Salesforce Health Cloud Best Practice for Person Accounts Access:
Person Accounts in Salesforce are a combination of an Account and a Contact.
To ensure that access to the person account (patient record) gives access to all data on the record, Salesforce recommends setting the Contact sharing setting to "Controlled by Parent".
This means the sharing and visibility of the Contact (patient details) will follow the sharing settings of the parent Account (the Person Account).
Salesforce Documentation Reference:
"For Person Account sharing and access, set the Contact object sharing setting to Controlled by Parent. This ensures that users with access to the Account (Person Account) also have access to the associated Contact data."
- Reference: Health Cloud Implementation Guide, Sharing and Access
Why Not the Other Options?
A . Set Modify All on the Account object at the Profile level: Too broad; not recommended due to least privilege principle.
C . Set Private for the Contact object: Would prevent access to the Contact, even if user has access to the Account.
D . Set the organization-wide default to Public Read Write for the Account object: Not best practice for healthcare, as it risks overexposing sensitive data.
Reference:
Health Cloud Implementation Guide - Sharing and Access
NEW QUESTION # 104
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts for prior However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: B
Explanation:
* Preconfigured Prior Authorization Objects:
Exact Extract:
"The Health Cloud Care Request Extensions package provides out-of-the-box record types, page layouts, and flows for prior authorizations and other payer workflows." Reference:
* Other Options:
Claims unmanaged package is not for prior authorizations.
Building custom layouts is not necessary when a packaged solution exists.
AppExchange prior authorization packages are not officially supported for core Health Cloud prior auth workflows.
NEW QUESTION # 105
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Answer: B
Explanation:
Video Visits for Social Determinants of Health (SDOH):
Exact Extract:
"Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors." Reference:
Other Options:
Telehealth: A generic term; Salesforce feature is specifically named "Virtual Care." Intelligent Appointment Management: Focuses on scheduling, not video.
Integrated Care Management: For care plans and interventions, not video visits.
NEW QUESTION # 106
While setting up Advanced Therapy Management, a consultant wants to have patients associated to Care Programs during enrollment. They need to customize the Health Cloud enrollment process to match their customer's process.
What should the consultant clone to customize for the customer, while leveraging out- of-the-box Health Cloud functionality?
Answer: A
Explanation:
In Salesforce Health Cloud Advanced Therapy Management (ATM), the enrollment process for associating patients to Care Programs is driven by OmniStudio OmniScripts.
Salesforce provides out-of-the-box OmniScripts for patient enrollment.
Best practice: Instead of building from scratch, you clone the delivered OmniScript and then customize it to align with your customer's unique enrollment process.
This approach ensures you continue to leverage Health Cloud's standard functionality while tailoring the process flow.
Why not the others?
A . FlexCard - Displays patient/care program info but doesn't handle the guided enrollment process.
B . Flow - Standard Salesforce Flows are not used for ATM enrollment; Health Cloud leverages OmniScripts for these guided workflows.
C . Apex Class - Only needed for custom logic; cloning Apex is not recommended for configuration/customization here.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Implementation Guide - Advanced Therapy Management:
"Enrollment processes for patients into Care Programs are delivered as OmniScripts. To customize these processes, clone the standard OmniScript and modify it to meet your business needs."
NEW QUESTION # 107
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