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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant (NP-Con-102) |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Price: | $200 USD (plus applicable taxes) |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | Valid indefinitely with annual maintenance via Trailhead |
| Exam Format: | Multiple-select, Multiple-choice, May include unscored items, Scenario-based |
| Passing Score: | 64% - 67% |
| Related Certifications: | Salesforce Certified Administrator |
| Recommended Training: | Prepare for Your Salesforce Nonprofit Cloud Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Pearson VUE Registration |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator certification; recommended 1–2 years experience implementing Salesforce for nonprofits |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/nonprofitcloudconsultantnpc |
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NEW QUESTION # 99
A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?
Answer: C
NEW QUESTION # 100
A nonprofit organization has begun an implementation project and is working with a Salesforce consultant.
The consultant has recommended using an Agile project methodology.
What is a benefit of using an Agile project management methodology?
Answer: C
NEW QUESTION # 101
A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?
Answer: C,D
Explanation:
For a nonprofit organization needing an email marketing tool to measure email engagement and evaluate prospective supporters:
* Pardot Grading: This measures how well a prospect fits the ideal customer profile based on criteria such as job title, industry, and location.
* Pardot Scoring: This tracks a prospect's engagement with marketing materials, assigning points based on interactions such as email opens, clicks, and form submissions.
Combining Pardot Grading and Scoring provides a comprehensive view of both the quality and engagement level of prospective supporters.
References:
Salesforce Pardot Documentation
Salesforce Trailhead: Pardot Scoring and Grading
NEW QUESTION # 102
A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?
Answer: D
Explanation:
https://powerofus.force.com/s/article/NPSP-Configure-Automated-Soft-Credits#ariaid-title6 To automatically credit the spouse for a donation in NPSP, the consultant should recommend enabling Automatic Soft Credit for household members in the NPSP settings. This setting ensures that any donation made by a household member is automatically soft credited to other members of the household.
Steps to Enable:
* Navigate to NPSP Settings:
* Go to Setup -> NPSP Settings.
* Enable Automatic Soft Credits:
* Under Donations -> Soft Credits, enable the option for Automatic Soft Credit for Household Members.
* Verify Soft Credits:
* Check the Opportunity records to ensure that soft credits are correctly applied to household members.
References:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Manage Soft Credits in Nonprofit Success Pack (NPSP) Top of Form Bottom of Form
NEW QUESTION # 103
A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?
Answer: A
Explanation:
In the Nonprofit Cloud Fundraising data model (specifically API v59.0 and later), Salesforce introduced the Outreach Summary object to provide deep insights into the performance of marketing and solicitation efforts.
While the standard Campaign object in Salesforce tracks basic metrics like "Total Value Won Opportunities," the Outreach Summary in NPC is designed for the high-volume needs of nonprofits. It stores specialized rollup fields that provide a granular view of how a specific campaign or "Outreach Source Code" is performing.
Standard Rollup Fields in Outreach Summary:
* GiftCount: The total number of gifts received in response to the campaign.
* DonorCount: The number of unique donors who gave.
* TotalGiftAmount: The sum of all gift amounts.
* AverageGiftAmount: Automatically calculated to show donor value.
* TotalRecurringGiftAmount: Specifically tracks the success of sustaining giving appeals.
Implementation Logic:
* Calculation: These fields are not updated by standard Apex triggers in real-time. Instead, they are populated using the Data Processing Engine (DPE).
* Scheduling: A consultant schedules the "Outreach Summary" DPE job to run (e.g., nightly).
* Visibility: The results are written back to the Outreach Summary record, which is linked to the Campaign. This allows the fundraising team to see the true ROI of their outreach without the performance overhead of real-time calculations.
Why other options are incorrect:
* Donor Gift Summary (Option A): This object rolls up data at the Donor/Person Account level (e.g.,
"John Doe's lifetime giving"), not at the Campaign level.
* Gift Designation (Option B): This object tracks the "Fund" or "Purpose" (e.g., "General Fund"), and while it can have rollups, it doesn't represent the "Campaign" or "Outreach" performance.
NEW QUESTION # 104
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