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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Solution Design for Slack		- Workspace architecture and design principles - Integration design with Salesforce ecosystem - Channel strategy and governance model
Topic 2: Change Management and Adoption		- User adoption strategies - Communication and rollout planning - Training and enablement planning
Topic 3: Slack Administration and Governance		- Workspace configuration and settings - Security and compliance controls - User lifecycle management
Topic 4: Delivery and Migration	17%	- Role definition across Slack, partner, and client teams - End-to-end migration planning and execution - Slack delivery best practices

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Salesforce Certified Slack Consultant Sample Questions (Q84-Q89):

NEW QUESTION # 84
A company wants to ensure that the Slack apps used by its employees enhance productivity without compromising security. Which approach should they take for app approval in Slack?

A. Prohibit the installation of all third-party apps
B. Implement an automatic approval process for all popular Slack apps
C. Establish a review process where admins approve apps before they can be installed
D. Allow all employees to install any Slack apps they choose

Answer: C

Explanation:
Implementing a review process for app approval ensures that each app is evaluated for both productivity and security before being allowed for use, balancing functionality with security.

NEW QUESTION # 85
A healthcare organization using Slack needs to ensure compliance with HIPAA regulations. How should they manage the approval of third-party apps?

A. Approve only the most popular and widely used apps
B. Restrict the installation of any third-party apps to prevent possible breaches
C. Implement an automatic approval system for apps that claim HIPAA compliance
D. Require a detailed security and compliance review for each app before approval

Answer: D

Explanation:
A detailed review of each app's security and compliance measures is essential for a healthcare organization to ensure adherence to HIPAA regulations, balancing the utility of third-party apps with necessary regulatory compliance.

NEW QUESTION # 86
When preparing for a meeting with a new client to discuss transitioning to Slack, what aspect of the client's current operations is most important to understand?

A. The client's current office locations and interior design preferences
B. The specific tools and platforms currently used for communication and collaboration
C. The age demographics of the client's workforce
D. The client's current stock value and financial performance

Answer: B

Explanation:
Understanding the specific tools and platforms the client currently uses for communication and collaboration is crucial. This information helps in identifying how Slack can integrate into their existing ecosystem, replace or augment current tools, and provide a more streamlined communication experience.

NEW QUESTION # 87
A company is implementing Slack and needs to train their admins on effectively managing the platform. What should be a key focus in the curriculum designed for these admins?

A. A comprehensive curriculum that includes basic functionalities, advanced admin controls, security settings, and best practices for user management
B. Focusing exclusively on the technical aspects of Slack APIs and custom integrations
C. Emphasizing only basic messaging and channel creation functionalities
D. Providing a general overview of Slack without delving into specific admin roles and responsibilities

Answer: A

Explanation:
For Slack admins, a comprehensive curriculum that covers a wide range of topics is essential.
Starting from basic functionalities to advanced admin controls and security settings ensures admins are well-equipped to manage the platform effectively. Including best practices for user management further aids in ensuring a smooth and secure Slack environment.

NEW QUESTION # 88
Which discovery question will best help you understand your client's security concerns and guidelines?

A. Which internal teams collaborate most frequently in your current organization?
B. What user support model does your organization use today to answer IT and Slack-related questions?
C. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
D. Are there groups within the organization that need more restrictive permissions or access than a typical employee?

Answer: D

NEW QUESTION # 89
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