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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	ITIL 4 Specialist: High-Velocity IT
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Passing Score:	70% (28/40)
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Foundation
Exam Format:	Closed Book, Multiple Choice
Real Exam Qty:	40
Available Languages:	Portuguese, Japanese, Polish, French, German, Spanish, Italian, Chinese, English
Exam Duration:	90 minutes
Exam Price:	$775.00 USD
Certificate Validity Period:	3 years (renewal required)
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored exam (available 24/7 on PeopleCert portal) or paper-based through accredited training organizations
Pre Condition:	A valid ITIL 4 Foundation or ITIL v3 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q27-Q32):

NEW QUESTION # 27
Which domain involves running experiments to decide how to respond to a situation?

A. Best practice
B. Novel practice
C. Emergent practice
D. Good practice

Answer: C

NEW QUESTION # 28
How can an organization facilitate positive outcomes and experiences throughout the customer journey?

A. By understanding service consumer needs and desires
B. By ensuring key risks have been identified and addressed
C. By being fair and transparent with costs
D. By optimizing the use of resources during the service lifecycle

Answer: A

NEW QUESTION # 29
Which activity describes user-centered service design?

A. Developing services without user involvement
B. Balancing user experience with the technical and business requirements
C. Prioritizing cost efficiency over user experience
D. Creating a service based entirely on technical requirements

Answer: B

NEW QUESTION # 30
An organization with limited resources has a sales team that would like a new service to make it easier to manage customer information. There is also a finance team that wants to consolidate the organization's services to improve efficiency. One of the business units wants to introduce a new product line. Which is the BEST way for the organization to manage this situation?

Answer:

Explanation:
Use the capabilities of the 'portfolio management' practice to prioritize the initiatives in line with the organization's objectives

NEW QUESTION # 31
At which steps in the customer journey should the approach to authorizing and enabling the user to use service be defined?

A. Onboard and Co-create
B. Engage and Deliver
C. Explore and Improve
D. Design and Transition

Answer: A

NEW QUESTION # 32
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