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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Business Acumen	30%	- Interpret key financial terms (e.g., CAPEX, OPEX) - Evaluate products and services to meet customer goals - Describe renewal cycle and risk action planning
Cisco Tools and Processes	20%	- Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes
Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics
Customer Success Foundation	10%	- Describe recurring revenue financial terms - Explain the stages of the customer lifecycle - Define customer experience - Explain recurring revenue financial implications

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Cisco Renewals Manager Sample Questions (Q109-Q114):

NEW QUESTION # 109
What does a high Renewal Rate indicate about the performance of a Renewals Manager?

A. The Renewals Manager is proficient at technical troubleshooting.
B. The Renewals Manager is successful at attracting new customers.
C. The Renewals Manager is effective in retaining customers.
D. The Renewals Manager is skilled at increasing company OPEX.

Answer: C

NEW QUESTION # 110
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

A. Stealth watch
B. Meraki
C. App Dynamics
D. Tetration

Answer: A

Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
* Detecting and responding to advanced threats across their network
* Gaining visibility and control over their network traffic and activity
* Improving their network performance, security, and compliance
References: 2: Cisco Stealthwatch - Cisco

NEW QUESTION # 111
What is the ATR on a $10,000, one-year, recurring-revenue contract? (Choose the best answer.)

A. $10,000 divided by 12
B. 10% of $10,000
C. $10,000
D. $1,200

Answer: A

NEW QUESTION # 112
Which licensing model represents the highest value?

A. Transactional
B. Enterprise Agreements
C. Subscription
D. Pay as you go

Answer: B

NEW QUESTION # 113
What is the operational consequence for a partner organization that is not enrolled in Lifecycle Advantage (LCA)?

A. The partner loses the ability to generate renewal quotes in CCW-R for low-touch accounts.
B. The partner is ineligible for OTRR tracking on automated renewal workflows.
C. The partner misses out on automated, data-driven customer engagement opportunities.
D. The partner cannot access PXP pipeline data for accounts managed through digital motions.

Answer: C

Explanation:
The direct consequence of not participating in Lifecycle Advantage (LCA) is the loss of Cisco's automated, insight-driven digital engagement capability across the customer lifecycle. Cisco describes LCA as a customer experience management program that combines analytics, automation, and personalized communications to engage customers at key milestones, including onboarding, adoption, expansion, and renewal. It helps partners scale engagement while uncovering opportunities to retain and grow recurring revenue.
Without LCA, the partner can still perform renewal activities manually and continue using other Cisco commerce tools, but it loses automated co-branded communications, adoption accelerators, cross-sell recommendations, expiring-contract reminders, and other data-triggered lifecycle motions. Cisco specifically states that LCA enables partners to digitally nurture customers and automate engagement with the right message at the right time.
Option A incorrectly equates LCA enrollment with general PXP access. Option C is incorrect because CCW- R quoting is a separate commerce capability. Option D also overstates the dependency; OTRR measurement is not inherently contingent on LCA enrollment.
Therefore, B is correct.

NEW QUESTION # 114
......

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