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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam |
| Exam Number: | CIS-DF |
| Passing Score: | 70% |
| Available Languages: | Portuguese (Brazil), Japanese, English, Spanish |
| Exam Price: | $150 USD (free first attempt until June 2026) |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 75 |
| Exam Format: | Multiple Choice, Matching / Drag-and-Drop, Scenario-based, Multiple Select |
| Related Certifications: | CIS-ITSM CIS-SIR CIS-VR CIS-HAM CIS-SM CIS-DISCO CIS-SAM |
| Exam Duration: | 90 minutes |
| Recommended Training: | CSDM Fundamentals CMDB Fundamentals Configuration Management Database (CMDB) Implementation |
| Exam Registration: | Pearson VUE Scheduling ServiceNow University Registration |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow CSA certification, hands-on CMDB experience, completion of CMDB Fundamentals and CSDM Fundamentals training; mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR, CIS-SIR |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-data-foundations-cmdb-and |
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NEW QUESTION # 20
A Configuration Manager wants to use the Unified Map.
Where would it be accessed?
Answer: A
Explanation:
In Data Foundations, "insight" focuses on turning trusted configuration data into clear visual understanding--so teams can assess relationships, troubleshoot impact, and validate service context. Unified Map supports this by providing a graphical view of CIs and their relationships, combining strengths of traditional dependency views and service-mapping-style visualization into a single, consistent map experience.
Unified Map is accessed from CMDB Workspace, typically via a Quick Links entry (and in some experiences, also from relevant CI/service contexts). This location makes sense in the Data Foundations model because CMDB Workspace is the central place where configuration and service data is explored, validated, and used for operational decision-making--exactly what mapping relationships is meant to enable.
NEW QUESTION # 21
Which best ensures CMDB governance over time?
Answer: B
Explanation:
CMDB governance requires continuous monitoring through CMDB Health dashboards and recurring Data Certification reviews.
NEW QUESTION # 22
How does a CMDB Administrator use the ServiceNow Platform to ensure the data quality associated with CIs in the CMDB?
Answer: C
Explanation:
The correct answer is Data Quality Scheduled Job because CMDB data quality checks are not simply visual or manual activities. Scheduled jobs are used to execute recurring evaluations that calculate and refresh quality indicators for CI records. These jobs support CMDB health and data quality by periodically checking records against configured rules, such as stale records, missing required attributes, compliance conditions, or correctness-related metrics. CMDB Workspace is the interface where users can review and act on CMDB information, but it is not itself the mechanism that performs scheduled quality evaluation. Business rules can enforce logic during insert or update actions, but they are not the normal mechanism for recurring CMDB data quality calculation. Therefore, the Data Quality Scheduled Job is the best answer.
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NEW QUESTION # 23
A CMDB Administrator wants to improve data quality related to the CSDM.
Which action should the Administrator take to meet this goal?
Answer: B
Explanation:
To specifically improve data quality related to CSDM, the most effective and prescribed action is to use the CSDM Data Foundations Dashboard. In ServiceNow, this dashboard is purpose-built to assess and improve CSDM alignment, not just general CMDB hygiene.
The CSDM Data Foundations Dashboard focuses on service modeling readiness, highlighting gaps such as missing service ownership, incomplete relationships between Business Applications and Application Services, unmanaged services, and misaligned lifecycle states. It provides Get Well Playbooks that guide administrators through structured remediation using Analyze Data, Fix Data, and Govern Data plays--directly tied to CSDM outcomes.
NEW QUESTION # 24
When integrating data into the CMDB using Import Sets and Transform Maps, which type of script is added to ensure the data is processed through the Identification and Reconciliation Engine (IRE)?
Answer: B
Explanation:
When using Import Sets and Transform Maps to ingest data into the CMDB, it is critical that records are processed through the Identification and Reconciliation Engine (IRE) to prevent duplicates and enforce source precedence. In ServiceNow, this is achieved by invoking the IRE after the transform logic has completed.
The onAfter transform script is the correct place to call the IRE API. At this stage, the transformed data has already been mapped and prepared, allowing the IRE to correctly identify whether a CI already exists and reconcile updates according to defined rules.
The onBefore and onStart scripts execute too early--before data mapping is complete--making them unsuitable for IRE processing. The onComplete script runs after the entire import job finishes and is not intended for per-record CI identification and reconciliation.
Because Import Sets can bypass IRE if not configured correctly, using an onAfter script is a critical Data Foundations safeguard when this ingestion method is chosen.
NEW QUESTION # 25
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